Eric V.
MSP IT Helpdesk / IT Support Specialist/Cyber/HIPAA Security Expert
Highly experienced IT Helpdesk professional with over a decade of progressive support experience, combining strong troubleshooting skills with cybersecurity awareness and HIPAA compliance knowledge, seeking to contribute secure support processes, mentoring, and operational excellence to an IT team. - I am highly skilled in remote assistance for both hardware and software, including managing Active Directory and assisting with password credentials. - I have extensive experience providing remote technical support in Virtual Server Management, Active Directory Permissions, Printer Management, Exchange Management Console, CRM, SharePoint, and the Office 365 Admin Console. - I am proficient in providing web hosting support.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $15k
Billed in all: $29,162$29k
$15k in the last 6 months
Across 3 contracts
Earnings, last 30 days
Skill rankings: #1 in 1 skill of 18
Rarest: top 2% in Data Entry, of 53,630. Ranked by MRR among everyone on Upwork with the skill.
- Server Density Server Monitoring10 freelancers · 🇵🇭 #1Top 10%🇵🇭#1 of 2
- #13Microsoft Server109 freelancers · 🇵🇭 #3Top 12%🇵🇭#3 of 11
- #26Microsoft Azure Administration425 freelancers · 🇵🇭 #1Top 6%🇵🇭#1 of 40
- #36Google Workspace Administration835 freelancers · 🇵🇭 #7Top 4%🇵🇭#7 of 279
- #49Cybersecurity Management728 freelancers · 🇵🇭 #2Top 7%🇵🇭#2 of 33
- #56IT Support978 freelancers · 🇵🇭 #8Top 6%🇵🇭#8 of 148
- #63Microsoft 365 Copilot933 freelancers · 🇵🇭 #3Top 7%🇵🇭#3 of 131
- #64Helpdesk1,033 freelancers · 🇵🇭 #33Top 6%🇵🇭#33 of 391