Mary Jane B.
TOP RATED Customer Support | Shopify
Hi! I help Shopify and eCommerce store owners deliver exceptional customer experiences that boost satisfaction and sales. With experience in handling inquiries, processing orders, resolving issues, and managing returns, I make sure every customer leaves happy and confident in your brand. Here’s what I can do for you: ✅ Respond to customer inquiries quickly via email, chat, or social media ✅ Manage Shopify orders, returns, and refunds efficiently ✅ Provide proactive solutions that reduce complaints and improve loyalty ✅ Maintain a professional, friendly tone that reflects your brand voice I’m committed to fast, reliable, and accurate support so you can focus on growing your store. Let’s chat to see how I can help your Shopify business shine!
Earnings and projects
An estimate from an earlier read
Last 6 months: $11k
Billed in all: $79,306$79k
$3.8k in the last 6 months
Across 5 contracts
Earnings, last 30 days
No data since Nov 5, 2026.
Skill rankings: Top 4% in Virtual Assistance
Ranked by MRR among everyone on Upwork with the skill.
- #53Ecommerce Order Fulfillment755 freelancers · 🇵🇭 #31Top 7%🇵🇭#31 of 376
- #96Customer Engagement1,530 freelancers · 🇵🇭 #37Top 6%🇵🇭#37 of 653
- #112Ecommerce Support1,624 freelancers · 🇵🇭 #64Top 7%🇵🇭#64 of 760
- #153Communication Etiquette1,807 freelancers · 🇵🇭 #73Top 8%🇵🇭#73 of 1,003
- #208Order Tracking2,668 freelancers · 🇵🇭 #136Top 8%🇵🇭#136 of 1,731
- #253Appointment Setting5,158 freelancers · 🇵🇭 #99Top 5%🇵🇭#99 of 2,388
- #330Customer Satisfaction3,986 freelancers · 🇵🇭 #149Top 8%🇵🇭#149 of 1,816
- #363Customer Relationship Management5,121 freelancers · 🇵🇭 #70Top 7%🇵🇭#70 of 1,228