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Mary Jane B.
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Mary Jane B.

TOP RATED Customer Support | Shopify

Hi! I help Shopify and eCommerce store owners deliver exceptional customer experiences that boost satisfaction and sales. With experience in handling inquiries, processing orders, resolving issues, and managing returns, I make sure every customer leaves happy and confident in your brand. Here’s what I can do for you: ✅ Respond to customer inquiries quickly via email, chat, or social media ✅ Manage Shopify orders, returns, and refunds efficiently ✅ Provide proactive solutions that reduce complaints and improve loyalty ✅ Maintain a professional, friendly tone that reflects your brand voice I’m committed to fast, reliable, and accurate support so you can focus on growing your store. Let’s chat to see how I can help your Shopify business shine!

🇵🇭Davao, Philippines$12/hr100% JSS5.00 (1)Since May 2020

Earnings and projects

MRR (estimate)
≈$1.9k

An estimate from an earlier read

World#24,010 / 412k
🇵🇭Country#2,845 / 56.3k
Revenue, last 30 days
$932

Last 6 months: $11k

World#44,908 / 412k
🇵🇭Country#9,220 / 56.3k
Total earnings
$76k

Billed in all: $79k

World#52,521 / 412k
🇵🇭Country#7,578 / 56.3k
Per project
$19k

$3.8k in the last 6 months

World#6,500 / 412k
🇵🇭Country#1,286 / 56.3k
Projects, last 6 months
3
33% fixed67% hourly
World#66,479 / 412k
🇵🇭Country#5,298 / 56.3k
Projects in all
4

Across 5 contracts

20% fixed80% hourly
World#283,741 / 412k
🇵🇭Country#28,379 / 56.3k

Earnings, last 30 days

$79.3k+$870 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$78.0k$78.5k$79.0k$79.5kOct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skill rankings: Top 4% in Virtual Assistance

Ranked by MRR among everyone on Upwork with the skill.

  1. #53Ecommerce Order Fulfillment755 freelancers · 🇵🇭 #31Top 7%
  2. #96Customer Engagement1,530 freelancers · 🇵🇭 #37Top 6%
  3. #112Ecommerce Support1,624 freelancers · 🇵🇭 #64Top 7%
  4. #153Communication Etiquette1,807 freelancers · 🇵🇭 #73Top 8%
  5. #208Order Tracking2,668 freelancers · 🇵🇭 #136Top 8%
  6. #253Appointment Setting5,158 freelancers · 🇵🇭 #99Top 5%
  7. #330Customer Satisfaction3,986 freelancers · 🇵🇭 #149Top 8%
  8. #363Customer Relationship Management5,121 freelancers · 🇵🇭 #70Top 7%