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Toney-Ann H.
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Toney-Ann H.

CS Manager/eCommerce Support Specialist/ CSTrainer/Quality Analyst

I am seeking a role in an organization to assist in improving existing procedures and also to develop new ones. My skills and experience coupled with my great work ethics will be a great contribution to any organization that is aimed at being successful and profitable. I’ve also been exposed to the eCommerce business as an overall Virtual Assistant. I managed Shopify accounts, Amazon, and E-bay accounts. I've also managed properties listed for short term rentals on platforms such as Airbnb and Vrbo. Tools: Zendesk Edesk Shopify ShipHero Lodgify Trello SmartBnB Vrbo TurnoverBnB Microsoft Excel Microsoft Office Microsoft Access Teams Outlook Dropbox

🇯🇲Kingston, Jamaica$12/hr100% JSS5.00 (6)Since May 2020

Earnings and projects

MRR
$2.7k

Last 6 months ÷ 6

World#14,856 / 412k
🇯🇲Country#30 / 1,010
Revenue, last 30 days
$1.7k

Last 6 months: $16k

World#24,961 / 412k
🇯🇲Country#80 / 1,010
Total earnings
$124k

Billed in all: $128k

World#30,455 / 412k
🇯🇲Country#93 / 1,010
Per project
$14k

$4.1k in the last 6 months

World#10,505 / 412k
🇯🇲Country#61 / 1,010
Projects, last 6 months
4
0% fixed100% hourly
World#51,813 / 412k
🇯🇲Country#43 / 1,010
Projects in all
9

Across 11 contracts

0% fixed100% hourly
World#212,268 / 412k
🇯🇲Country#351 / 1,010

Earnings, last 30 days

$128k+$1.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$126k$127k$128k$129kOct 8Oct 23Nov 7

Skill rankings: Top 2% in Virtual Assistance

Ranked by MRR among everyone on Upwork with the skill.

  1. #21Microsoft Access862 freelancers · 🇯🇲 #1Top 2%
  2. #36Quality Control1,307 freelancers · 🇯🇲 #1Top 3%
  3. #59Microsoft Outlook1,954 freelancers · 🇯🇲 #1Top 3%
  4. #63Microsoft Teams1,293 freelancers · 🇯🇲 #1Top 5%
  5. #119Telemarketing4,857 freelancers · 🇯🇲 #3Top 2%
  6. #140Amazon3,514 freelancers · 🇯🇲 #2Top 4%
  7. #171Product Management2,632 freelancers · 🇯🇲 #1Top 6%
  8. #241Zendesk5,908 freelancers · 🇯🇲 #2Top 4%