Toney-Ann H.
CS Manager/eCommerce Support Specialist/ CSTrainer/Quality Analyst
I am seeking a role in an organization to assist in improving existing procedures and also to develop new ones. My skills and experience coupled with my great work ethics will be a great contribution to any organization that is aimed at being successful and profitable. I’ve also been exposed to the eCommerce business as an overall Virtual Assistant. I managed Shopify accounts, Amazon, and E-bay accounts. I've also managed properties listed for short term rentals on platforms such as Airbnb and Vrbo. Tools: Zendesk Edesk Shopify ShipHero Lodgify Trello SmartBnB Vrbo TurnoverBnB Microsoft Excel Microsoft Office Microsoft Access Teams Outlook Dropbox
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $16k
Billed in all: $128,327$128k
$4.1k in the last 6 months
Across 11 contracts
Earnings, last 30 days
Skill rankings: Top 2% in Virtual Assistance
Ranked by MRR among everyone on Upwork with the skill.
- #21Microsoft Access862 freelancers · 🇯🇲 #1Top 2%🇯🇲#1 of 6
- #36Quality Control1,307 freelancers · 🇯🇲 #1Top 3%🇯🇲#1 of 5
- #59Microsoft Outlook1,954 freelancers · 🇯🇲 #1Top 3%🇯🇲#1 of 6
- #63Microsoft Teams1,293 freelancers · 🇯🇲 #1Top 5%🇯🇲#1 of 5
- #119Telemarketing4,857 freelancers · 🇯🇲 #3Top 2%🇯🇲#3 of 85
- #140Amazon3,514 freelancers · 🇯🇲 #2Top 4%🇯🇲#2 of 10
- #171Product Management2,632 freelancers · 🇯🇲 #1Top 6%🇯🇲#1 of 5
- #241Zendesk5,908 freelancers · 🇯🇲 #2Top 4%🇯🇲#2 of 139