Famela Y.

*Mainly focused on lease abstraction and lease management. Abstracted over 10,000+ leases (commercial, residential, retail, cell tower, warehouse, corporate, industrial). Can abstract 40-60 page leases in 3-4 hours depending on its complexity. -Former CBRE Employee -Tenant/Landlord Billing Management -1000+ lease audit and recon -Rent Roll/File Management -Property Manager for Multi-Family Apartment I am knowledgeable in data management (real estate) specifically with commercial lease abstraction and have worked as a Lease Administration analyst for Johnson Controls under CBRE. I also have experience in Client Accounting (with the same company and account), which mainly deals with creating rent reports for clients and ensuring correct accounting of payments. I also have experience in the Customer Service field, and I am well versed in providing the best solution for clients. This experience enabled me to become a flexible individual while working in CBRE, where I communicate directly with clients to ensure hassle-free transactions. I am trainable. I am a flexible and resourceful individual who prioritizes the task given and will deliver quality service. I am willing to undergo a job interview to discuss my skills and capabilities further. Here is my skill summary: Lease Abstraction AP/AR Reconciliation Outbound Calls Cold Calling Typing speed: 45 wpm Expertise in Google products and MS Office Data Management Data validation/data cleaning Data collection Rent Payment Processing Internet research Multitasking Call handling Troubleshooting Empathy Flexibility Proactiveness Problem-solving Time management Phone etiquette Transcription Proficiency in the English language Software/Programs: Microsoft Office Canva Sequentra Salesforce Citrix Zoho Workplace Google Applications Lease Harbor Communication tools (Zoom, Whatsapp, Viber, Whatsapp, Messenger, GoTo, Jive) Social media platforms (Linkedin, Facebook, Instagram, Twitter, Youtube, Pinterest, Tumblr)