Neil Jun P.
Customer Service Expert
👋 Hi, I'm Neil – Your Lead Generation, Sales & Customer Success Specialist with Leadership Experience With over 11 years of industry experience, I specialize in Lead Generation, Customer Service, and Sales, with a strong background in Team Leadership and Assistant Supervision. For the past 5 years, I’ve led high-performing teams as a Team Lead, and previously served as an Assistant Supervisor for 4 years, guiding day-to-day operations and driving team success. Whether you're looking to scale your outreach, boost customer satisfaction, or improve internal efficiency, I bring the leadership mindset and hands-on expertise to deliver measurable results. ✅ What I Offer: High-quality lead generation with targeted outreach Reliable and professional customer support (voice, chat, email) Sales performance optimization (upselling, cross-selling) Team training, quality assurance, and performance coaching CRM, call center, and remote tools proficiency ⭐ Let's connect if you're looking for a trusted professional who can deliver results and lead with purpose.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $13k
Billed in all: $26,675$27k
$13k in the last 6 months
Across 2 contracts
Earnings, last 30 days
Skill rankings: Top 2% in Product Research
Ranked by MRR among everyone on Upwork with the skill.
- #15Product Support215 freelancers · 🇵🇭 #10Top 7%🇵🇭#10 of 82
- #23Research Documentation739 freelancers · 🇵🇭 #7Top 3%🇵🇭#7 of 199
- #49Customer Support Plugin944 freelancers · 🇵🇭 #21Top 5%🇵🇭#21 of 467
- #55Product Research2,526 freelancers · 🇵🇭 #19Top 2%🇵🇭#19 of 924
- #75Customer Engagement1,530 freelancers · 🇵🇭 #26Top 5%🇵🇭#26 of 653
- #164Customer Retention2,511 freelancers · 🇵🇭 #45Top 7%🇵🇭#45 of 941
- #247Customer Satisfaction3,986 freelancers · 🇵🇭 #113Top 6%🇵🇭#113 of 1,816
- #484Sales9,827 freelancers · 🇵🇭 #130Top 5%🇵🇭#130 of 3,672