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Neil Jun P.

Neil Jun P.

Customer Service Expert

👋 Hi, I'm Neil – Your Lead Generation, Sales & Customer Success Specialist with Leadership Experience With over 11 years of industry experience, I specialize in Lead Generation, Customer Service, and Sales, with a strong background in Team Leadership and Assistant Supervision. For the past 5 years, I’ve led high-performing teams as a Team Lead, and previously served as an Assistant Supervisor for 4 years, guiding day-to-day operations and driving team success. Whether you're looking to scale your outreach, boost customer satisfaction, or improve internal efficiency, I bring the leadership mindset and hands-on expertise to deliver measurable results. ✅ What I Offer: High-quality lead generation with targeted outreach Reliable and professional customer support (voice, chat, email) Sales performance optimization (upselling, cross-selling) Team training, quality assurance, and performance coaching CRM, call center, and remote tools proficiency ⭐ Let's connect if you're looking for a trusted professional who can deliver results and lead with purpose.

🇵🇭Lapu-Lapu City, Philippines$4/hr95% JSSSince May 2020

Earnings and projects

MRR
$2.2k

Last 6 months ÷ 6

World#19,613 / 412k
🇵🇭Country#1,962 / 56.3k
Revenue, last 30 days
$2.5k

Last 6 months: $13k

World#15,684 / 412k
🇵🇭Country#1,441 / 56.3k
Total earnings
$26k

Billed in all: $27k

World#122,228 / 412k
🇵🇭Country#20,140 / 56.3k
Per project
$26k

$13k in the last 6 months

World#3,936 / 412k
🇵🇭Country#648 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,674 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$26.7k+$2.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$24k$26k$28kOct 8Oct 23Nov 7

Skill rankings: Top 2% in Product Research

Ranked by MRR among everyone on Upwork with the skill.

  1. #15Product Support215 freelancers · 🇵🇭 #10Top 7%
  2. #23Research Documentation739 freelancers · 🇵🇭 #7Top 3%
  3. #49Customer Support Plugin944 freelancers · 🇵🇭 #21Top 5%
  4. #55Product Research2,526 freelancers · 🇵🇭 #19Top 2%
  5. #75Customer Engagement1,530 freelancers · 🇵🇭 #26Top 5%
  6. #164Customer Retention2,511 freelancers · 🇵🇭 #45Top 7%
  7. #247Customer Satisfaction3,986 freelancers · 🇵🇭 #113Top 6%
  8. #484Sales9,827 freelancers · 🇵🇭 #130Top 5%