Joseph A.

Are you struggling with unreliable suppliers, delayed shipments, inventory shortages, inefficient production processes, disconnected ERP systems, or repetitive manual tasks? I help businesses streamline Supply Chain Management (SCM), Procurement, Logistics, Inventory Control, Production & Operations Management, ERP/CRM Systems, and AI-powered Business Automation to reduce costs, improve productivity, and achieve operational efficiency. With 6+ years of hands-on experience in logistics, freight forwarding, procurement, inventory management, operations, and business systems, combined with an MBA in Production & Operations Management, I bring a powerful combination of operational expertise, business strategy, and technology. MY RESULTS SPEAK FOR THEMSELVES • $5,400 recovered from Virgin Atlantic through successful freight dispute resolution, claims management, and stakeholder coordination. • 200+ shipments managed monthly, maintaining 90% on-time delivery performance. • 12% reduction in procurement costs through strategic sourcing, supplier negotiations, and purchasing optimization. • 60% reduction in inventory stockouts through improved inventory control, sourcing, and stock management. • Up to 80% reduction in manual workloads through CRM integrations, AI automation, and workflow optimization. • 100% Upwork Job Success Score, backed by successful international projects and positive client feedback. WHAT I CAN HELP YOU WITH 1. Supply Chain Management & Procurement • Supply Chain Management (SCM) and Logistics Coordination • Strategic Sourcing, Supplier Research, and Vendor Management • Procurement Management, RFQs, RFPs, and Purchase Orders (POs) • Supplier Evaluation, Price Negotiation, and Cost Reduction • Inventory Management, Stock Control, and Replenishment • Warehouse Management Systems (WMS) and Inventory Tracking • Freight Forwarding, Transportation, and 3PL Management • Shipment Tracking, Order Fulfillment, and Distribution • Procurement SOPs, Vendor Scorecards, and Supply Chain Reporting 2. Production, Operations & Project Management • Production Planning and Operations Management • Business Process Improvement and Workflow Optimization • Standard Operating Procedures (SOPs) and Process Documentation • Operations Coordination, Resource Planning, and Scheduling • Order Management Systems (OMS) and Operational Dashboards • KPI Tracking, Performance Reporting, and Data Analysis • Cost Control, Process Mapping, and Operational Efficiency • Project Coordination, Team Management, and Continuous Improvement 3. ERP, CRM & Business Management Systems • Enterprise Resource Planning (ERP) Systems • Customer Relationship Management (CRM) Systems • ERP/CRM Development, Configuration, and Workflow Automation • Procurement, Inventory, Warehouse, and Logistics Modules • Order Processing, Purchase Orders, and Supplier Management Systems • ERP and CRM Integrations using APIs, Webhooks, and Databases • Business Dashboards, Reporting Systems, and Data Synchronization • Custom ERP/CRM Solutions for Logistics, Supply Chain, and Business Operations ERP platforms and ecosystems: SAP S/4HANA, Oracle NetSuite, Microsoft Dynamics 365, Odoo, and Zoho are widely used business systems. My demonstrated focus is on custom ERP/CRM development, operational workflows, and integrations; platform-specific implementation expertise should be confirmed before engagement. 4. AI Automation, Workflow Automation & Technology • n8n, Zapier, and No-Code/Low-Code Automation • AI Agents, AI Chatbots, and Intelligent Business Workflows • CRM Automation, Lead Management, and Customer Support Automation • API Integration, REST APIs, Webhooks, and Data Synchronization • Automated Procurement, Inventory, and Logistics Workflows • AI-Powered Reporting, Notifications, and Operational Assistants • Airtable, Supabase, SQL, and Business Database Integrations • Custom Web Applications, Dashboards, and Internal Business Tools WHY WORK WITH ME? I understand both business operations and the technology that powers them. Many professionals understand logistics, procurement, or supply chain operations. Others specialize in software and automation. My strength is combining these capabilities to solve real operational challenges. I don't just recommend improvements. I help identify inefficiencies, streamline workflows, coordinate suppliers and stakeholders, and develop practical systems that improve visibility, reduce manual work, and support business growth. One of my Upwork clients described our collaboration as: "one of the all-time best hires and collaborative experiences ever on Upwork." Whether you need a Supply Chain Manager, Procurement Specialist, Logistics Coordinator, Operations Manager, ERP/CRM Developer, or AI Automation Specialist, I can help you develop practical, measurable solutions. Let's discuss how we can reduce costs, improve efficiency, and build smarter operations for your business. Joseph Abidoye