Erlinda F.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

I have strong 8 years of experience in customer service field where I handled US Telco account via call and live chat, and Transportation account via e-mail. Which means I am well experienced in using the platforms Live Person and Zendesk. My work experience includes working in a busy environment, with multiple phone lines and a large professional staff. I have strong written and oral communication skills. In my previous job, I've been speaking to large numbers of clients and colleagues per day. Answering queries and sharing information on how to help the team grow. In the present, I am handling both B2B and B2C e-mails, basic accounting (ex. balance sheets, income and expenses statements, invoices and quotations). I am also trained on how to market and speak with clients in person.