Richelle Mae L.

I am your customer service representative, general virtual assistant, personal assistant, executive assistant, real estate virtual assistant, content writer, social media manager, and English teacher. I help small and big business owners by wearing many hats. I am your all-around VA! EXPERIENCES: - Virtual Assistant - Executive Assistant - Social Media Management/Marketing/Email Marketing / Instagram Management - Customer Service Representative/Customer Support Team Lead - Customer Support (Chat / Email / FB & IG Messenger) - Lead Generation / Sales Navigator / Web Research - English Teaching - Content Writing - Digital Marketing - Calendar Management I AM PROFICIENT IN: Email Management / Handling, Email Marketing, Data Entry, Convert PDF to Word/Excel, Web Research, Admin Support, Scheduling/Calendar, Search Engine Optimization, File Organization, Customer Support Team Lead, Customer Service, Shopify Assistant, Social Media Management (Facebook/Youtube/Instagram/LinkedIn/Google My Business/Podcast), Social Media Engagement, WordPress, Elementor, Microsoft Office, Google Suite, Google Drive, Salesforce, Freshdesk, CRM, Sales Navigator, Team Lead, and various admin tasks / Converter Kit / Klaviyo / Asana / Clickup / Zoho / Zoom / Slack / Skype / Dropbox / Google Drive / Google Docs / One Drive / Hootsuite / Canva / Microsoft Office / Hubspot / Zendesk / ScheduleOnce / Zapier / G Suite / Calendly / Microsoft Outlook I am adept with Microsoft Office (Word, Excel, Powerpoint, Outlook) and CRM programs. I am capable of managing complex, multi-line telephone systems, and typing skills. I am knowledgeable in G Suite and Office 365 I can help you clean up and organize your email and schedule. I can help with web research and documentations An organised inbox makes my heart skip a beat. A color-coded calendar makes me grin from ear to ear. I coordinate chaos: I am every client’s gatekeeper, sounding board, cheerleader, detective, and I'm not afraid to provide recommendations and accountability. I speak up to make my clients’ work better. Hire me!