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Jerelle D.
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Jerelle D.

Experienced Virtual Assistant | Right Hand to Busy CEOs, VPs & Execs

Drowning in tasks? ๐™‡๐™š๐™ฉ ๐™ˆ๐™€ ๐™๐™š๐™ก๐™ฅ! ๐Ÿ” Stuck in the day-to-day loop? ๐Ÿ› ๏ธ Iโ€™ll streamline what slows you down. ๐ŸŽฏ Results over Reminders. I execute. My clients are ๐™๐˜ผ๐™‘๐™„๐™‰๐™‚! See what they have to say ๐Ÿ‘‡ โญโญโญโญโญ "Jerelle was relatively one of the latest additions to my team. She has a wonderful can-do attitude, and an amazing customer-focus approach. A treasure to every team!" โญโญโญโญโญ "Professional, easy to work with and she delivers the work on time. Highly recommended!" โญโญโญโญโญ "Surpasses expectations, ๐™™๐™š๐™ก๐™ž๐™ซ๐™š๐™ง๐™ž๐™ฃ๐™œ ๐™ค๐™ช๐™ฉ๐™จ๐™ฉ๐™–๐™ฃ๐™™๐™ž๐™ฃ๐™œ ๐™ง๐™š๐™จ๐™ช๐™ก๐™ฉ๐™จ!" I know ๐™ฎ๐™ค๐™ช๐™ง ๐™ฉ๐™ž๐™ข๐™š ๐™ž๐™จ ๐™ซ๐™–๐™ก๐™ช๐™–๐™—๐™ก๐™š and you don't have much of it right now, so I prepared a ๐™ก๐™–๐™ช๐™ฃ๐™™๐™ง๐™ฎ ๐™ก๐™ž๐™จ๐™ฉ ๐™ค๐™› ๐™ฌ๐™๐™–๐™ฉ ๐™˜๐™ก๐™ž๐™š๐™ฃ๐™ฉ๐™จ ๐™—๐™ค๐™ค๐™  ๐™ข๐™š ๐™›๐™ค๐™ง ๐Ÿ‘‡๐Ÿ‘‡๐Ÿ‘‡ ๐Ÿ’Ž ๐™‹๐™๐™€๐™ˆ๐™„๐™๐™ˆ ๐™€-๐˜พ๐™Š๐™ˆ๐™ˆ๐™€๐™๐˜พ๐™€ & ๐˜พ๐™๐™Ž๐™๐™Š๐™ˆ๐™€๐™ ๐™Ž๐™๐™‹๐™‹๐™Š๐™๐™ ๐Ÿ‘‰ Keeping e-commerce operations running smoothly and customers delighted is my specialty! With 9 years of international customer experience supporting clients across the US, Australia, New Zealand, UK, Canada, Europe, and Asia, I turn support into a growth driver. From managing multi-channel storefronts and resolving high-stakes disputes to providing top-tier technical support and high-value player assistance, I make sure everything runs like a charm ๐Ÿ˜Š โœฆ Multi-Store E-Commerce Operations & Management (13 Shopify Stores & Magento) โœฆ Property Management & Guest Relations (Managed 33 Airbnb Properties in the US & APAC) โœฆ High-Value Player / VIP Game Support & Reviews Moderation (Google & iOS Platforms) โœฆ Empathetic Customer Service & Tier 5 Escalations โœฆ Product Support & Technical Troubleshooting โœฆ Customer Relationship Management (CRM) & Account Management โœฆ Customer Feedback Collection & Conflict Resolution ...and more! ๐Ÿ’Ž ๐™Š๐™๐™‚๐˜ผ๐™‰๐™„๐™•๐˜ผ๐™๐™„๐™Š๐™‰๐˜ผ๐™‡ ๐™–๐™ฃ๐™™ ๐™๐™„๐™ˆ๐™€ ๐™ˆ๐˜ผ๐™‰๐˜ผ๐™‚๐™€๐™ˆ๐™€๐™‰๐™ ๐™Ž๐™†๐™„๐™‡๐™‡๐™Ž ๐Ÿ‘‰ Expert in managing calendars, scheduling tasks, and maintaining efficient remote workflows. โœฆ Calendar management & executive scheduling โœฆ Task scheduling and cross-functional coordination โœฆ Organized note-taking and documentation โœฆ Efficient filing and document organization โœฆ Task and project tracking โœฆ Communication and collaboration support โœฆ Timely follow-ups and reminders ๐Ÿ’ผ ๐™’๐™ž๐™ก๐™ก ๐™ƒ๐™„๐™ ๐™๐™ƒ๐™€ ๐™‚๐™๐™Š๐™๐™‰๐˜ฟ ๐™๐™๐™‰๐™‰๐™„๐™‰๐™‚ ๐™ฌ๐™ž๐™ฉ๐™ ๐™ฉ๐™๐™š ๐™›๐™ค๐™ก๐™ก๐™ค๐™ฌ๐™ž๐™ฃ๐™œ ๐™๐™Š๐™Š๐™‡๐™Ž โ—ฆ ๐™‚๐™ข๐™–๐™ž๐™ก โ—ฆ ๐™ˆ๐™–๐™ž๐™ก๐™˜๐™๐™ž๐™ข๐™ฅ โ—ฆ ๐™•๐™ค๐™ค๐™ข โ—ฆ ๐™Ž๐™ ๐™ฎ๐™ฅ๐™š โ—ฆ ๐™‚๐™ค๐™ค๐™œ๐™ก๐™š ๐™ˆ๐™š๐™š๐™ฉ โ—ฆ ๐™Ž๐™ก๐™–๐™˜๐™  โ—ฆ ๐˜ผ๐™˜๐™ฉ๐™ž๐™ซ๐™š๐˜พ๐™–๐™ข๐™ฅ๐™–๐™ž๐™œ๐™ฃ โ—ฆ ๐™ƒ๐™ช๐™—๐™Ž๐™ฅ๐™ค๐™ฉ โ—ฆ ๐™‚๐™ค๐™ค๐™œ๐™ก๐™š ๐™Ž๐™๐™š๐™š๐™ฉ๐™จ โ—ฆ ๐™ˆ๐™ž๐™˜๐™ง๐™ค๐™จ๐™ค๐™›๐™ฉ ๐™€๐™ญ๐™˜๐™š๐™ก โ—ฆ ๐˜พ๐™ก๐™ž๐™˜๐™ ๐™๐™ฅ โ—ฆ ๐™‰๐™ค๐™ฉ๐™ž๐™ค๐™ฃ โ—ฆ ๐˜ฟ๐™ค๐™˜๐™ช๐™Ž๐™ž๐™œ๐™ฃ โ—ฆ ๐™๐™ง๐™š๐™ก๐™ก๐™ค โ—ฆ ๐™Ž๐™๐™ค๐™ฅ๐™ž๐™›๐™ฎ โ—ฆ ๐™•๐™š๐™ฃ๐™™๐™š๐™จ๐™  โ—ฆ ๐™๐™ง๐™š๐™จ๐™๐˜ฟ๐™š๐™จ๐™  โ—ฆ ๐™ƒ๐™š๐™ก๐™ฅ๐™Ž๐™˜๐™ค๐™ช๐™ฉ โ—ฆ ๐™ƒ๐™š๐™ก๐™ฅ๐™จ๐™๐™ž๐™›๐™ฉ โ—ฆ ๐™‚๐™ค๐™ง๐™œ๐™ž๐™–๐™จ โ—ฆ ๐™๐™ž๐™ฃ๐™œ๐˜พ๐™š๐™ฃ๐™ฉ๐™ง๐™–๐™ก โ—ฆ ๐™‰๐™ค๐™ซ๐™– ๐™๐™ค๐™ค๐™ก โ—ฆ ๐™ˆ๐™–๐™œ๐™š๐™ฃ๐™ฉ๐™ค Plus any custom CRM or tools you prefer coz ๐™„'๐™ข ๐™– ๐™Œ๐™๐™„๐˜พ๐™† ๐™Ž๐™๐™๐˜ฟ๐™” *wink* So yeah... ๐™๐™š๐™–๐™™๐™ฎ ๐™ฉ๐™ค ๐˜ฝ๐™๐™” ๐˜ฝ๐˜ผ๐˜พ๐™† ๐™”๐™Š๐™๐™ ๐™๐™„๐™ˆ๐™€? Here are a couple of quick steps to ๐™‚๐™€๐™ ๐™๐™Ž ๐™Ž๐™๐˜ผ๐™๐™๐™€๐˜ฟ. 1๏ธโƒฃ Send me an ๐™๐™ฅ๐™ฌ๐™ค๐™ง๐™  ๐™ข๐™š๐™จ๐™จ๐™–๐™œ๐™š 2๏ธโƒฃ Click โ€œ๐™Ž๐™˜๐™๐™š๐™™๐™ช๐™ก๐™š ๐™– ๐™ข๐™š๐™š๐™ฉ๐™ž๐™ฃ๐™œ" 3๏ธโƒฃ Let's hop on a quick ๐˜ฟ๐™ž๐™จ๐™˜๐™ค๐™ซ๐™š๐™ง๐™ฎ ๐˜พ๐™–๐™ก๐™ก ๐™Ž๐™š๐™š ๐™ฎ๐™ค๐™ช? Talk Soon, Jerelle ๐™‹๐™Ž. ๐™‚๐™š๐™ฉ ๐™š๐™ญ๐™˜๐™ž๐™ฉ๐™š๐™™โ€”๐™ฉ๐™๐™ž๐™จ ๐™ฌ๐™ž๐™ก๐™ก ๐™—๐™š ๐™– ๐™œ๐™–๐™ข๐™š-๐™˜๐™๐™–๐™ฃ๐™œ๐™ž๐™ฃ๐™œ ๐™˜๐™๐™ค๐™ž๐™˜๐™š ๐™›๐™ค๐™ง ๐™ฎ๐™ค๐™ช! *๐™ฌ๐™ž๐™ฃ๐™ *

๐Ÿ‡ต๐Ÿ‡ญMangaldan, Philippines$8/hr100% JSS4.65 (8)Since Jun 2020

Skills

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