M. Khizar N.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

🌟 Experienced Customer Service Manager | 6+ Years of Excellence in Customer Support & Virtual Assistance With over 6 years of hands-on experience in Customer Service Management, I bring a passion for growth, adaptability, and a results-driven mindset. I am now looking to join your esteemed organization, where I can further expand my skills and make a meaningful contribution. 💼 What I Bring to the Table: ✅ Proven Track Record in delivering top-tier customer service across multiple sectors, including hospitality and customer care ✅ 100% dedication to creating positive customer experiences, via phone, email, and live chat ✅ Skilled in building strong client relationships, ensuring satisfaction at every touchpoint ✅ Ability to resolve complex issues calmly, empathetically, and professionally ✅ Driven by efficiency, accuracy, and excellence in every task I undertake 🛠 Technical Proficiency: 💠 Support Tools & CRMs: • Zendesk • Richpanel • Freshdesk • Gorgias • Intercom • Re:amaze • LiveChat Inc. • Tawk.to • Helpdesk • Zoho • HubSpot • Bitrix24 • Slack • Skype 🛍 Platforms: • Shopify • WordPress 🧠 Office & Productivity Suites: • Microsoft Word & Excel • Google Docs, Sheets, Calendar 🔎 QA & Testing Skills: • Functional & Regression Testing • GUI & Usability Testing • Load & Performance Testing • Security & Configuration Testing 🌟 Professional Dispatcher & Operations Coordinator: Experienced in taxi, limo, and truck dispatching, freight logistics, and route optimization. Proficient in customer service, client coordination, and virtual assistance, with hands-on expertise in scheduling, booking management, and CRM/email communication. Highly organized and efficient, ensuring seamless operations through strong time management, multitasking, and attention to detail. 🗣 Additional Expertise: 🌟 Live Chat & Call Handling 🌟 Transcription & Data Entry 🌟 Virtual Assistance & Internet Research 🌟 Email Support & Social Media Management 🧭 Why Me? ✔️ 7 years of experience supporting US-based clients ✔️ Fast learner, adaptable to new tools & services ✔️ Committed to delivering high-quality support, short-term or long-term ✔️ Always ready to go the extra mile to ensure client success 🚀 If given the opportunity, I will bring my dedication, professionalism, and customer-first mindset to elevate your team's performance and drive success.