Gabriel A.

Established technical support engineer, who has demonstrated a high-performance capability in end-user support, IT advisory and training, IT helpdesk, application support, specialized help, computer network support. Known for effective problem-solving, and time management skills. At my current place of work, I have demonstrated high-performance capabilities in end-user support, IT advisory and training, IT helpdesk, application support, specialized help, computer network support. Known for a can-do mentality, effectively problem-solving, and time management skills. I possess a highly driven, self-motivated, technology expert with years of work experience in Networking, Server Management, Active Directory, Microsoft Office 365, and Exchange Online technologies. I troubleshoot problems for fun and more knowledge in my leisure. Here are some of my skills amongst others: • Technical Support • Exchange On-Premises and Active Directory Support • Microsoft 365 Administration • Cloud Computing • I.T and Network Administration Network Administration • End-user and Operations support • Mail flow - cloud-only and hybrid • Outlook and Azure Identity. • Security, Compliance, and Cybersecurity • Remote support • Excellent Communication skills (spoken and written)