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Coney O.
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Coney O.

Experienced E-commerce CSR | Sales Development Representative

Strengths and Skills: Excellent Communication: I possess exceptional verbal and written communication skills, allowing me to effectively engage with customers and convey information in a clear and concise manner. Customer Service Excellence: I have a strong background in customer service, enabling me to provide outstanding support and ensure customer satisfaction. I am empathetic, patient, and skilled at handling challenging situations with professionalism. Sales Acumen: I am experienced in sales development, with a proven track record of identifying leads, nurturing relationships, and closing deals. I have a persuasive and consultative approach, allowing me to effectively communicate the value of products and services. Problem Solving: I am a resourceful problem solver, adept at analyzing issues, identifying root causes, and implementing effective solutions. I can think critically, troubleshoot, and make decisions in a fast-paced environment. Organization and Time Management: I excel at managing multiple tasks simultaneously, prioritizing work efficiently, and meeting deadlines. I am detail-oriented and can maintain accuracy even under pressure. Technical Proficiency: I am comfortable using various CRM and sales software, as well as navigating e-commerce platforms. I am quick to adapt to new technologies and possess strong computer skills.

🇵🇭Baguio, Philippines$15/hr100% JSS4.95 (4)Since Jun 2020

Earnings and projects

MRR
$2.1k

Last 6 months ÷ 6

World#21,560 / 412k
🇵🇭Country#2,351 / 56.3k
Revenue, last 30 days
$3k

Last 6 months: $12k

World#12,928 / 412k
🇵🇭Country#975 / 56.3k
Total earnings
$39k

Billed in all: $44k

World#92,052 / 412k
🇵🇭Country#14,854 / 56.3k
Per project
$5.6k

$6.2k in the last 6 months

World#31,035 / 412k
🇵🇭Country#7,387 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,921 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
7
43% fixed57% hourly
World#236,190 / 412k
🇵🇭Country#21,384 / 56.3k

Earnings, last 30 days

$44.2k+$3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$40k$42k$44k$46kOct 8Oct 23Nov 7

Skill rankings: Top 5% in Outbound Call

Ranked by MRR among everyone on Upwork with the skill.

  1. #14Following Procedures250 freelancers · 🇵🇭 #7Top 6%
  2. #49Communication Strategy731 freelancers · 🇵🇭 #5Top 7%
  3. #55Outbound Call1,218 freelancers · 🇵🇭 #24Top 5%
  4. #65Sales Call1,333 freelancers · 🇵🇭 #18Top 5%
  5. #70Inbound Inquiry1,295 freelancers · 🇵🇭 #32Top 5%
  6. #98Freshdesk1,321 freelancers · 🇵🇭 #47Top 7%
  7. #131Communication Etiquette1,807 freelancers · 🇵🇭 #64Top 7%
  8. #309Cold Calling6,565 freelancers · 🇵🇭 #120Top 5%