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Mitchie Chanie C.
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Mitchie Chanie C.

10 years in Customer Service | Virtual Assistant | eCommerce | Zendesk

🔥 Results-Driven Professional with 10+ Years of Expertise in CUSTOMER SERVICE, TECHNICAL SUPPORT AND VIRTUAL ASSISTANCE I provide seamless, expert-level admin and customer support that empowers your business to operate efficiently and grow with confidence. Very much tech savvy on the Tools & Platforms below: Zendesk | Intercom | Shopify | HubSpot | Stripe | Canva | Slack | Notion | Trello | Asana | ClickUp | Asana | Meta Business Suite | Google Workspace | Gorgias | Freshdesk I’ve supported businesses in improving response times, increasing customer retention, and elevating overall service standards by transforming everyday interactions into meaningful, positive experiences that build long-term loyalty. Sound like a fit? Drop me a quick message or invite so we can schedule a Discovery Call. :) Talk soon. 😉

🇵🇭Cebu City, Philippines$15/hr100% JSS4.98 (14)Since Jun 2020

Earnings and projects

MRR
$1.6k

Last 6 months ÷ 6

World#30,621 / 412k
🇵🇭Country#4,368 / 56.3k
Revenue, last 30 days
$3.8k

Last 6 months: $9.4k

World#9,043 / 412k
🇵🇭Country#449 / 56.3k
Total earnings
$63k

Billed in all: $65k

World#62,640 / 412k
🇵🇭Country#9,440 / 56.3k
Per project
$3.7k

$3.1k in the last 6 months

World#46,357 / 412k
🇵🇭Country#10,589 / 56.3k
Projects, last 6 months
3
0% fixed100% hourly
World#66,479 / 412k
🇵🇭Country#5,298 / 56.3k
Projects in all
17

Across 18 contracts

17% fixed83% hourly
World#149,089 / 412k
🇵🇭Country#11,751 / 56.3k

Earnings, last 30 days

$65.2k+$3.8k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$60k$62k$64k$66kOct 8Oct 23Nov 7

Skill rankings: Top 7% in Virtual Assistance

Ranked by MRR among everyone on Upwork with the skill.

  1. #17Zendesk API115 freelancers · 🇵🇭 #1Top 15%
  2. #73End User Technical Support418 freelancers · 🇵🇭 #30Top 17%
  3. #84Social Customer Service1,137 freelancers · 🇵🇭 #46Top 7%
  4. #125Intercom744 freelancers · 🇵🇭 #48Top 17%
  5. #158Customer Onboarding1,245 freelancers · 🇵🇭 #32Top 13%
  6. #169Ecommerce Support1,624 freelancers · 🇵🇭 #103Top 10%
  7. #190Customer Care2,153 freelancers · 🇵🇭 #63Top 9%
  8. #216Gorgias1,588 freelancers · 🇵🇭 #122Top 14%