Basal Jr A.

Hi there! I'm Jun — a dedicated and results-oriented professional with over 10 years of experience working with U.S.-based companies in the BPO industry. I’ve supported clients in finance, healthcare, telecommunications, and travel, and most recently I worked as an AML Investigator and Senior Coordinator at Capital One. I’m known for being detail-oriented, reliable, and a great team player. Whether it’s handling sensitive financial investigations, helping customers resolve complex issues, or improving internal processes, I bring a calm and solutions-focused mindset to every task. I'm also skilled in data management (Excel, Google Sheets), documentation, and regulatory compliance. Most importantly, I always aim to deliver excellent service and clear communication — every step of the way. If you're looking for someone you can count on to get the job done right and with care, I’d love to be part of your team!