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Laysa THuany R.

Laysa THuany R.

Customer Service

Native Portuguese speaker from Brazil, I'm also writer/reader proficient in English and French. I'm a dedicated professional with experience in the Customer Service field, always focusing on customer satisfaction and effective project management. I have experience in the translation field as well, such as translating specific documents, e-mails and letters from Portuguese to French, or vice versa.

🇭🇺Budapest, Hungary$10/hr90% JSS5.00 (9)Since Jun 2020

Earnings and projects

MRR
$1.7k

Last 6 months ÷ 6

World#26,759 / 412k
🇭🇺Country#51 / 713
Revenue, last 30 days
$2.1k

Last 6 months: $10k

World#20,619 / 412k
🇭🇺Country#40 / 713
Total earnings
$46k

Billed in all: $51k

World#81,291 / 412k
🇭🇺Country#157 / 713
Per project
$5.1k

$10k in the last 6 months

World#34,009 / 412k
🇭🇺Country#58 / 713
Projects, last 6 months
1

Across 2 contracts

0% fixed100% hourly
World#128,095 / 412k
🇭🇺Country#228 / 713
Projects in all
9

Across 11 contracts

18% fixed82% hourly
World#212,270 / 412k
🇭🇺Country#389 / 713

Earnings, last 30 days

$51.3k+$2.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$48k$50k$52kOct 9Oct 24Nov 8

Skill rankings: Top 4% in Active Listening

Ranked by MRR among everyone on Upwork with the skill.

  1. 3French to Portuguese Translation38 freelancers · 🇭🇺 #1Top 8%
  2. #20Active Listening497 freelancers · 🇭🇺 #2Top 4%
  3. #25English to Portuguese Translation577 freelancers · 🇭🇺 #1Top 4%
  4. #82Customer Support Plugin944 freelancers · 🇭🇺 #1Top 9%
  5. #122Communication Skills2,224 freelancers · 🇭🇺 #1Top 5%
  6. #131Helpdesk1,033 freelancers · 🇭🇺 #1Top 13%
  7. #158Troubleshooting1,460 freelancers · 🇭🇺 #2Top 11%
  8. #450Autodesk AutoCAD6,720 freelancers · 🇭🇺 #3Top 7%