Wahaj C.

I'm a Remote Property & Short-Term Rental Operations Specialist with 6+ years of hands-on experience working with property management companies, real estate teams, and STR operators internationally. Expertise: Property Management Support - property marketing & listings, tenant screening & application processing, lease drafting & execution, renewals, move-ins/outs, rent collection & arrears follow-up, tenant & owner communication, dispute resolution, eviction coordination, owner reporting & accounting Maintenance Coordination - work order creation & tracking, routine & emergency dispatching, preventive scheduling, vendor sourcing & vetting, contractor follow-ups & quality checks, inspection coordination, warranty & insurance claims support, utility management Short-Term Rental / Airbnb Management - guest messaging & inquiry handling, booking management & calendar sync, check-in/check-out coordination, turnover scheduling & quality checks, cleaner & vendor coordination, listing creation & optimisation, pricing & revenue management, guest review management, damage claims & resolution Real Estate Operations - CRM setup & management, MLS listings support, transaction coordination, document handling & e-signatures, lead tracking & follow-up, buyer/seller communication, marketing material support, database & pipeline management Accounting & Admin Support - rent posting & collection tracking, invoice processing & approvals, accounts payable & receivable, ledger reconciliation, owner disbursements & statements, expense tracking & reporting, payroll support, SOP creation & documentation What I bring beyond the skillset is consistency. I follow through, communicate without being chased, and treat your operations with the same care I'd give my own. When something needs attention, I'm already on it - and if something looks off, you'll hear from me first. If you're looking for a long-term remote operations partner who already understands the pace of property work, let's connect. I respond quickly and keep things clear.