Lydy Lyn Z.

Versatile Virtual Assistant | Customer Service Champ | Admin Support

"It's not about having the right opportunities. It's about handling the opportunities right." -Mark Hunter With over 8 years of experience and a passion for delivering outstanding support, I have honed my skills to superheroic levels. My approach to customer service is anchored in professionalism and a deep understanding of clients' unique needs. With every phone call, email, or chat interaction, I ensure that their questions are promptly answered, concerns are addressed with precision, and satisfaction is the ultimate outcome. I am a self-starter and excel at handling customer inquiries, policy changes and resolving conflicts quickly. I have been complimented by past supervisors for handling stressful situations effectively. 𝑨𝑹𝑬𝑨𝑺 𝑶𝑭 𝑬𝑿𝑷𝑬𝑹𝑻𝑰𝑺𝑬 🔰 Data Entry 🔰 Order Management 🔰 Appointment Setting 🔰 Auto Shipping 🔰 Dispatching 🔰 Billing and Retention Support 🔰 Lead Generation 🔰 Data Scrapping 💡EXPERT IN USING: ✅ Microsoft Office ✅ Google Suite ✅ CRMs - (Pipedrive, Mojo Sells, Citrix Receiver, Quickview, Hubspot, JTracker, Central Dispatch, ACE, IRIS, etc.) ✅ Dialers - (Aircall, Mojo Dialer, Ring Central, Convoso, Grasshopper, Vici Dial, Calltools, Bria, etc.) ✅ Sprout ✅ Slack When you partner with me, you gain more than just a customer service professional. You gain a dedicated companion who genuinely cares about your clients' satisfaction. Get ready to be amazed, because with me by your side, extraordinary service is just a click away! 𝐇𝐈𝐑𝐄 𝐌𝐄 𝐍𝐎𝐖!