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Lydy Lyn Z.
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Lydy Lyn Z.

Versatile Virtual Assistant | Customer Service Champ | Admin Support

"It's not about having the right opportunities. It's about handling the opportunities right." -Mark Hunter With over 8 years of experience and a passion for delivering outstanding support, I have honed my skills to superheroic levels. My approach to customer service is anchored in professionalism and a deep understanding of clients' unique needs. With every phone call, email, or chat interaction, I ensure that their questions are promptly answered, concerns are addressed with precision, and satisfaction is the ultimate outcome. I am a self-starter and excel at handling customer inquiries, policy changes and resolving conflicts quickly. I have been complimented by past supervisors for handling stressful situations effectively. 𝑨𝑹𝑬𝑨𝑺 𝑶𝑭 𝑬𝑿𝑷𝑬𝑹𝑻𝑰𝑺𝑬 🔰 Data Entry 🔰 Order Management 🔰 Appointment Setting 🔰 Auto Shipping 🔰 Dispatching 🔰 Billing and Retention Support 🔰 Lead Generation 🔰 Data Scrapping 💡EXPERT IN USING: ✅ Microsoft Office ✅ Google Suite ✅ CRMs - (Pipedrive, Mojo Sells, Citrix Receiver, Quickview, Hubspot, JTracker, Central Dispatch, ACE, IRIS, etc.) ✅ Dialers - (Aircall, Mojo Dialer, Ring Central, Convoso, Grasshopper, Vici Dial, Calltools, Bria, etc.) ✅ Sprout ✅ Slack When you partner with me, you gain more than just a customer service professional. You gain a dedicated companion who genuinely cares about your clients' satisfaction. Get ready to be amazed, because with me by your side, extraordinary service is just a click away! 𝐇𝐈𝐑𝐄 𝐌𝐄 𝐍𝐎𝐖!

🇵🇭Panabo, Philippines$18/hr100% JSS4.99 (5)Since Jun 2020
GlobeUpwork

Earnings and projects

MRR
$2.5k

Last 6 months ÷ 6

World#16,850 / 412k
🇵🇭Country#1,460 / 56.3k
Revenue, last 30 days
$2.5k

Last 6 months: $15k

World#16,516 / 412k
🇵🇭Country#1,591 / 56.3k
Total earnings
$114k

Billed in all: $120k

World#33,773 / 412k
🇵🇭Country#4,138 / 56.3k
Per project
$14k

$15k in the last 6 months

World#9,977 / 412k
🇵🇭Country#2,181 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
8

Across 9 contracts

0% fixed100% hourly
World#223,560 / 412k
🇵🇭Country#19,769 / 56.3k

Earnings, last 30 days

$120k+$2.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$116k$118k$120k$122kOct 8Oct 23Nov 7

Skill rankings: Top 2% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #38Receptionist Skills1,446 freelancers · 🇵🇭 #11Top 3%
  2. #44Order Management1,128 freelancers · 🇵🇭 #21Top 4%
  3. #121Calendar Management4,894 freelancers · 🇵🇭 #40Top 2%
  4. #152Customer Experience2,788 freelancers · 🇵🇭 #46Top 5%
  5. #219Phone Communication6,538 freelancers · 🇵🇭 #64Top 3%
  6. #419Online Chat Support11,527 freelancers · 🇵🇭 #216Top 4%
  7. #500HubSpot6,807 freelancers · 🇵🇭 #45Top 7%
  8. #522Email Support14,954 freelancers · 🇵🇭 #275Top 3%