Uri P.

I help businesses troubleshoot complex systems, integrations, and technical workflows in fast-paced environments. With experience across SaaS platforms, POS systems, eCommerce, enterprise hardware, and API-driven ecosystems, I specialize in identifying root causes, resolving escalations, and ensuring reliable system performance. I am comfortable working with backend configurations, system integrations, hardware connectivity, and structured reporting workflows. I have supported high-volume operations, enterprise clients, and integration-heavy platforms, consistently bridging the gap between technical teams and non-technical stakeholders. My approach is structured, analytical, and focused on clear, actionable solutions. What I bring to your project: • Advanced troubleshooting and root cause analysis • API and integration workflow support • Backend configuration and system diagnostics • Escalation management and documentation • Bilingual communication (English / Spanish) I combine technical depth with client-facing clarity to deliver efficient, reliable outcomes.