Rodgette L.

👍 over 275 Upwork hours (starter in Upwork) 👍 more than 10 years of customer service experience 👍 Customer Service (call, email, chat) 👍 Appointment Setting (Voice) 👍 Amazon With over 10 years of experience in the BPO Industry, I bring high expertise in effectively managing customer interactions across various channels such as email, chat, and phone. Throughout my career, I have successfully handled customer inquiries, provided solutions, conducted sales presentations, suggested enhancements, and managed customer concerns, primarily catering to U.S.-based clients. My background includes roles in sectors ranging from finance to retail, where I've engaged in Sales, handling inbound calls and outbound calls, ensuring exceptional service delivery. I've also served as a Product Researcher at Amazon, further enhancing my understanding of customer needs. Known for my strong work ethic and consistent delivery of results, I am eager to take on new challenges. I invite you to consider me for your team, and I'm ready to start contributing immediately.