Aprille Deziree S.

Results-driven GoHighLevel (GHL) Virtual Assistant, Website & Funnel Designer, Customer Success Leader, and Technical Support Specialist with over 15 years of experience supporting global clients across North America, Australia, and the Philippines. Hands-on experience using GoHighLevel for responsive website design, high-converting sales funnel creation, CRM management, automation workflows, lead nurturing, pipeline tracking, appointment scheduling, and customer communication. Skilled in designing mobile-friendly websites, landing pages, lead generation funnels, sales and thank-you pages, and implementing email/SMS automation to streamline customer journeys and improve conversions. Experienced in supporting sales and customer success operations through workflow automation, funnel optimization, client engagement strategies, and CRM integrations. Proven ability to manage remote teams, optimize business processes, handle escalations, and deliver exceptional customer experiences across voice, chat, email, and social media channels. Strong background in technical support, process improvement, SLA/KPI management, customer retention, and cross-functional collaboration to drive operational efficiency, business growth, and long-term client success.