Jeannie Rose A.

Versatile operations professional with 13+ years across customer support, training leadership, FinTech and crypto/Web3. At CoinGecko, built a track record handling over 8,000+ customer tickets before moving into Listing Operations, where thousands of token projects have been vetted for compliance, legitimacy and platform readiness - directly supporting data integrity on one of the crypto’s most recognized platforms. Previously led a team of trainers across multiple FinTech accounts at Ubiquity, training 500+ staff over eight years and driving measurable process improvements. Adds further range through content writing and social strategy work for a UK-based Web3 media outlet. Combines deep crypto-industry fluency, people leadershi and customer operations expertise - a combination few candidates bring to the table.