Skip to content
BackNov 7
Emelyn A.
Upwork badge

Emelyn A.

Appointment Setter||Customer Service|| Service Desk Analyst||

Hello! Are you looking for a reliable professional to streamline your appointments, enhance customer satisfaction, and resolve technical issues with finesse? Look no further! 🎯 **Appointment Setting Dynamo** - Master at scheduling appointments that stick - Efficiently manages calendars to maximize productivity - Expert in cold calling, lead generation, and follow-ups 😊 **Customer Service Extraordinaire** - Resolving customer queries with a smile and professionalism - Enhancing customer experiences through excellent communication - Skilled in handling escalations and turning frowns into smiles 🛠️ **Technical Support Specialist** - Troubleshooting tech issues with precision and patience - Proficient in remote support and resolving complex problems - Knowledgeable in a wide range of software and hardware solutions 💼 **Service Desk Analyst Guru** - First point of contact for IT support, ensuring smooth operations - Adept at ticketing systems and maintaining service levels - Committed to providing timely and effective solutions With a passion for delivering exceptional service and a knack for solving problems, I am dedicated to supporting your business needs and exceeding expectations. Let’s connect and take your customer interactions and technical support to the next level!

🇵🇭San Fernando, Philippines$15/hr100% JSS5.00 (9)Since Jun 2020

Earnings and projects

MRR
$226

Last 6 months ÷ 6

World#109,007 / 412k
🇵🇭Country#19,450 / 56.3k
Revenue, last 30 days
$1.2k

Last 6 months: $1.4k

World#35,639 / 412k
🇵🇭Country#6,532 / 56.3k
Total earnings
$65k

Billed in all: $68k

World#60,800 / 412k
🇵🇭Country#9,089 / 56.3k
Per project
$7.2k

$679 in the last 6 months

World#23,540 / 412k
🇵🇭Country#5,649 / 56.3k
Projects, last 6 months
2
50% fixed50% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
9

Across 11 contracts

9% fixed91% hourly
World#212,268 / 412k
🇵🇭Country#18,392 / 56.3k

Earnings, last 30 days

$67.9k+$1.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$66k$67k$68kOct 8Oct 23Nov 7

Skill rankings: Top 28% in Microsoft Office

Ranked by MRR among everyone on Upwork with the skill.

  1. #10Citrix ADC29 freelancers · 🇵🇭 #3Top 34%
  2. #445Microsoft Active Directory1,522 freelancers · 🇵🇭 #82Top 29%
  3. #614Microsoft Outlook1,954 freelancers · 🇵🇭 #219Top 31%
  4. #641Communication Etiquette1,807 freelancers · 🇵🇭 #378Top 35%
  5. #989Office 3653,328 freelancers · 🇵🇭 #176Top 30%
  6. #2,290Cold Calling6,565 freelancers · 🇵🇭 #1,061Top 35%
  7. #2,648Phone Communication6,538 freelancers · 🇵🇭 #1,250Top 41%
  8. #3,035CRM Software8,314 freelancers · 🇵🇭 #696Top 37%