May Fe P.

My experience and dedication are my greatest strengths. Over the past 8 years, I have built a solid career in the BPO industry, followed by 4 years as a Virtual Assistant, supporting clients across the United States, Canada, the United Kingdom, and Australia. Throughout my career, I have gained extensive experience in customer service, inbound and outbound sales, appointment setting, cold calling, technical support, account management, administrative support, and upselling. These experiences have equipped me with the adaptability and communication skills needed to excel in fast-paced, customer-focused environments. BPO Experience Charity Account – Customer Service & B2C Conversion Sales (Partnership with Native American organizations) T-Mobile – Account Management, Customer Service, Tier 1 Technical Support & Upselling Epicor Software – Tier 1 Technical Support DISH Satellite – Customer Service, B2B Inbound Sales & Upselling Uber Eats – Account Management & Customer Support Virtual Assistant Experience FoodTec – Order Consultant & Order Management CoreAge RX – Telehealth Medical Virtual Assistant, Trainer & Team Leader Think Property Club – Property Investment Appointment Setter Belong Home – Expired & Motivated Seller Cold Calling Janitorial Cleaning Company – Outbound Cold Calling & Appointment Setting PAIC Solar – Telemarketing, Inbound Sales & Appointment Setting Nordic Energy – Outbound Sales & Cold Calling Kosch Marketing – B2B Lead Generation for SEO & Web Design Services Allstate Insurance – Customer Service, Telesales & B2B Support Vector Solutions – Customer Support, Account Management & Client Onboarding Meta – Digital Content Moderator Across every role, I have consistently focused on delivering exceptional customer experiences, building strong client relationships, and contributing to business growth. I am confident that my diverse background, strong work ethic, and ability to adapt quickly would allow me to make a meaningful contribution to your team. I look forward to the opportunity to demonstrate my skills and help support your company's goals and continued success. Thank you for your time and consideration. Kind regards, May Fe