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Roselia Carolina M.
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Roselia Carolina M.

Customer Service

I have over 2 year of experience in the customer support field. Always thinking primarily about the needs and satisfaction of the customer, relying on the guidelines and regulations established by the company. I have the ability to interact with people and make them feel pleased and understood, I consider myself an empathetic person so I can help customers solve any problem, with a high level of satisfaction. Additionally I have more than 2 years of experience writing and translating into English and Spanish.

🇻🇪Maracay, Venezuela$4/hr100% JSS5.00 (1)Since Jul 2020

Earnings and projects

MRR
$478

Last 6 months ÷ 6

World#79,834 / 412k
🇻🇪Country#795 / 3,245
Revenue, last 30 days
$450

Last 6 months: $2.9k

World#65,485 / 412k
🇻🇪Country#710 / 3,245
Total earnings
$19k

Billed in all: $20k

World#143,948 / 412k
🇻🇪Country#1,191 / 3,245
Per project
$9.6k

$2.9k in the last 6 months

World#16,779 / 412k
🇻🇪Country#163 / 3,245
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇻🇪Country#1,023 / 3,245
Projects in all
2

Across 3 contracts

33% fixed67% hourly
World#328,889 / 412k
🇻🇪Country#2,364 / 3,245

Earnings, last 30 days

$19.7k+$450 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$19,000$19,250$19,500$19,750Oct 9Oct 24Nov 8

Skill rankings: Top 11% in Online Writing

Ranked by MRR among everyone on Upwork with the skill.

  1. #15Venezuelan Spanish Dialect84 freelancers · 🇻🇪 #11Top 18%
  2. #24Higher Education163 freelancers · 🇻🇪 #2Top 15%
  3. #96Online Writing894 freelancers · 🇻🇪 #2Top 11%
  4. #178Multitasking598 freelancers · 🇻🇪 #3Top 30%
  5. #203Castilian Spanish1,275 freelancers · 🇻🇪 #37Top 16%
  6. #857Customer Experience2,788 freelancers · 🇻🇪 #11Top 31%
  7. #1,169Creative Writing10,453 freelancers · 🇻🇪 #19Top 11%
  8. #1,268Customer Satisfaction3,986 freelancers · 🇻🇪 #14Top 32%