Kate Lalaine M.

Looking for a Dependable Right-Hand? Hi, I’m Kate - your behind-the-scenes support who handles the details so you can focus on delivering exceptional care. With over three years of experience working alongside healthcare professionals, I’ve supported small practices and startups as an Executive Assistant, Project Manager, Medical VA, and Patient Care Coordinator. Whether you need help managing daily operations or streamlining systems, I make things run smoothly — without added stress. What I Bring to the Table: 🩺 Healthcare VA Know-How Well-versed in tools like Simple Practice, AdvancedMD, Athena Health, Practice Fusion, LibertyRX, and more. I’m already familiar with the platforms that keep your practice running. 📋 Insurance, Authorizations, and Scheduling From prior authorizations to booking appointments, I handle each task with speed, accuracy, and zero micromanagement required. 📑 Medical Documentation & SOP Creation I bring order to chaos by creating clear, efficient systems. I make sure nothing slips through the cracks. 🎯 Detail-Focused, Calm Under Pressure I don’t miss the small stuff, and I stay composed even when things get hectic. 💬 Clear, Reliable Communication Responsive, professional, and fluent in English — I keep you in the loop and always follow through. ⚙️ Tools? I’m Already Onboard Asana, Trello, ClickUp, Monday.com — whichever tool your team prefers, I’ll plug right in. 🔐 HIPAA-Certified Support Patient confidentiality is a priority. I’m trained and compliant with all HIPAA standards. Industry Experience: 🧴 Dermatology Clinics Supported dermatology practices with appointment scheduling, biopsy result tracking, EHR updates, insurance verification, and patient education on skincare routines and post-treatment care — all with attention to detail and professionalism. 👣 Podiatry / Foot Clinics Managed intake, EHR systems, scheduling, and patient support — always ensuring a smooth experience from start to finish. 🧠 Mental Health Providers Worked closely with psychologists and psychiatrists to manage schedules, keep records up to date, verify insurance, and coordinate therapy sessions. I’m not here to “fix everything.” I’m here to make sure things don’t break in the first place — by giving your team the steady, professional support they need. 📨 𝑺𝒆𝒏𝒅 𝒎𝒆 𝒂 𝒒𝒖𝒊𝒄𝒌 𝒎𝒆𝒔𝒔𝒂𝒈𝒆, 𝒂𝒏𝒅 𝒘𝒆 𝒄𝒂𝒏 𝒉𝒐𝒑 𝒐𝒏 𝒂 𝒄𝒂𝒍𝒍 𝒂𝒏𝒅 𝒅𝒊𝒔𝒄𝒖𝒔𝒔 𝒉𝒐𝒘 𝑰 𝒄𝒂𝒏 𝒕𝒂𝒊𝒍𝒐𝒓 𝒎𝒚 𝒔𝒆𝒓𝒗𝒊𝒄𝒆 𝒕𝒐 𝒕𝒉𝒆 𝒏𝒆𝒙𝒕 𝒍𝒆𝒗𝒆𝒍. *𝒘𝒊𝒏𝒌*