Zorosteve L.

I help teams find critical bugs, validate complex user journeys, and make informed release decisions across web, mobile, and AI products. I also build and test business applications and workflow automations with Microsoft Power Platform. I'm Zoro, a Lead QA and Power Platform Specialist with 8+ years of combined experience in software QA, system analysis, technical support, and business application delivery. I work with founders, developers, and business stakeholders to turn requirements into clear test coverage, reproducible findings, and practical solutions. My experience includes US healthcare systems, fantasy sports, payments and KYC, e-commerce, HRIS, LMS, digital marketplaces, and generative AI platforms. I have worked in Agile and Waterfall environments and previously led a 300-member nationwide POS field service team across the Philippines. ⭐ Client feedback: “Amazing freelancer, absolute pleasure to work with!” 🔎 QA AND RELEASE VALIDATION • Manual testing across web, iOS, Android, and iPadOS. • Functional, regression, smoke, sanity, exploratory, integration, end-to-end, and User Acceptance Testing. • Web test automation with Selenium and Playwright; mobile test automation with Appium. • API testing and data validation using Postman, SoapUI, and MySQL. • Cross-browser, responsive, UI/Figma, usability, and keyboard accessibility checks. • Positive, negative, boundary, interruption, and role-based test scenarios. • Authentication, OTP, sessions, payments, wallets, KYC, permissions, notifications, and deep links. • Development, Staging, and Production validation, defect retesting, and release-readiness reporting. ⚙️ POWER PLATFORM AND BUSINESS AUTOMATION • Build and enhance Power Apps backed by Dataverse tables, relationships, forms, and views. • Develop Power Automate flows for approvals, notifications, reminders, escalations, and record updates. • Integrate and test Copilot Studio agents for conversational assistance and process guidance. • Translate business needs into requirements, acceptance criteria, prototypes, user guides, and implementation documentation. • Validate complete workflows across applications, data, automations, and user roles. • Prepare technical documentation, application walkthroughs, and stakeholder handoff materials. 🤖 AI PRODUCT TESTING AND DEVELOPMENT SUPPORT • Test conversational AI for relevance, clarity, consistency, and alignment with user inputs. • Validate AI image and video generation, including prompts, models, duration, audio, aspect ratios, and media workflows. • Explore unexpected feature combinations, failed requests, and edge cases to identify reliability and usability issues. • Use ChatGPT, Codex, Microsoft Copilot, and Claude tools for test ideation, prototyping, troubleshooting, and documentation. • Review and test AI-generated outputs, with Git supporting version control for development work. 📋 WHAT YOU RECEIVE • Test plans, scenarios, cases, and regression checklists aligned with your requirements. • Prioritized bug reports with exact reproduction steps, environment details, expected and actual results, and user impact. • Screenshots, recordings, and relevant browser Console logs or Network evidence to help developers investigate. • Test execution summaries, fix-verification results, blocked scenarios, and outstanding release risks. • Clear progress updates and documented handoffs for technical and business stakeholders. 💼 RELEVANT PROJECT EXPERIENCE Eazy6 / Oakridge Interactive: iOS and Android fantasy sports testing across Dev, Staging, and Production, including contest logic, wallet transactions, Paysafe/Skrill payment flows, and Sumsub KYC. ReUp: Web and mobile marketplace testing across buyer and creator journeys, project publishing, checkout, messaging, and live streaming. Pragmatic Works: LMS and Power Platform QA, business application development, workflow automation, AI-assisted development, technical documentation, and digital content QA. Healthcare: Manual and automated testing for Health Advocate systems; requirements analysis, QA/API testing, and implementation support for Unilab systems through my previous employers. 🛠️ TOOLS AND COLLABORATION Jira, Azure DevOps, Linear, BrowserStack, Chrome DevTools, Notion, Slack, Microsoft Teams, Git, and Visual Studio Code. Testing across desktop, tablet, and mobile environments, including physical iOS and Android devices. 🤝 HOW I CAN SUPPORT YOUR TEAM Available for focused QA audits, regression cycles, mobile testing, API validation, UAT, ongoing QA support, and Power Platform projects. Send me your product details, target platforms, requirements, and biggest concern. I'll help define a practical scope, prioritize critical workflows, and provide findings your team can act on.