Brian O.

Top Rated virtual assistant with 2,000+ hours on Upwork and 100% Job Success. I take the research, admin and planning work off your plate so you can focus on running the business. What I can handle for you: - Research: market, competitor and company research, lead lists, data collection and verification - Admin support: inbox and calendar management, scheduling, data entry, spreadsheets, CRM updates - Travel planning: flights, stays and transfers compared, then a clear day-by-day itinerary - Customer support: email and chat replies, order and booking queries - Social media support: content research, scheduling and replies How I work: - I follow your SOPs closely, and use my own judgment when a task needs it - I verify information before I send it - I keep you updated, so you always know what is done and what is next Tools: Google Workspace, Microsoft Office, spreadsheets, CRM platforms and AI tools. Based in Nairobi, Kenya. Fluent in English and Swahili. Available 30+ hours a week for one-off tasks or ongoing support. Send me a message with what you need done and I'll reply with how I'd approach it.