Gilad L.

I am a German-speaking freelancer with over 8 years of experience in the following areas: Customer Success + Project Management + Account Management. Detailed overview: 🔹1 For the past 8 years, I have worked in project management, German customer support, and account management across different sectors. Key examples include: 1.1 SaaS startup from Germany - Provided customer support in German, handling 40+ tickets per day. 1.2 VAT compliance company from Spain - Held a sensitive role in the world of European VAT, assisting companies obtain their European VAT ID. 1.3 Social impact company from Berlin - Managed multiple sustainability projects for events and music festivals in Germany. 🔹2 I speak German, Hebrew, English and Portuguese. Now learning French. 🔹3 Passionate building systems. Favorite CRMs: Asana ClickUp Todoist Trello 🔹4 In my free time, I enjoy traveling, swimming, playing padel, and reading travel books.