Shanewaz Islam P.

Hi, This is Shanewaz, a Top Rated Plus Virtual Assistant on Upwork with 8+ years of experience helping businesses manage their daily operations efficiently. I specialize in administrative support, CRM management, data entry, bookkeeping assistance, and customer service, ensuring that business processes run smoothly while allowing my clients to focus on growth. Over the years, I have supported startups, eCommerce businesses, agencies, and entrepreneurs with a wide range of administrative and operational tasks. I am highly detail-oriented, organized, and dependable, and I always make sure tasks are completed accurately and on time. My expertise includes: CRM Management & Data Entry Administrative & Virtual Assistance Customer Support (Email, Chat, Ticketing) Email & Calendar Management Bookkeeping Support & Financial Data Organization Web Research & Data Collection Spreadsheet Management & Reporting Order Processing & eCommerce Support Tools & Platforms I work with: HubSpot, Salesforce, Zoho CRM, Pipedrive, Freshsales, Zendesk, Gorgias, Freshdesk, Intercom, Asana, Trello, ClickUp, Slack, Microsoft Teams, Zoom, Klaviyo, Mailchimp, Google Workspace, Microsoft Excel, Google Sheets, Airtable, Shopify, WooCommerce, QuickBooks, Xero. I am always open to learning new systems quickly and adapting to my clients’ workflows. My goal is to save you time, streamline your operations, and provide reliable long-term support for your business. If you’re looking for a dedicated, proactive, and trustworthy Virtual Assistant, I would be happy to help.