Shiela Rose O.

Project & Service Coordinator | Administrative & CRM Support | Billing

I support businesses by keeping projects organized, services running smoothly, and billing and data accurate—so operations never fall behind. I am a detail-oriented administrative and coordination professional with 7+ years of experience supporting global organizations across project coordination, service operations, billing and invoicing, CRM management, and data quality assurance. My background includes structured corporate environments like Schneider Electric and project-based work in the energy and services sector, allowing me to adapt quickly while maintaining high standards. How I add value to your business: Project and service coordination, task tracking, and documentation Quoting and administrative support for lighting retrofit and service projects Vendor, utility, and customer billing & invoicing (QuickBooks and CRM-based workflows) CRM management and data maintenance (Salesforce, GHL, Monday(.)com, Trello, Odoo, Dynamics 365) Order processing, service tracking, and issue resolution Calendar, inbox, and administrative support for teams and managers Data entry, validation, and record keeping Customer service and professional client communication Social media coordination and basic design/video support (Canva, CapCut) I’m known for being highly organized, dependable, and proactive. I take ownership of processes, ensure accuracy and compliance, and communicate clearly with stakeholders to keep projects and services moving forward. If you’re looking for a Project or Service Coordinator who can manage administrative workflows, CRM systems, billing, and data with precision and accountability, I’d be glad to support your team. Let’s connect and discuss how I can help streamline your operations.