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Jasper C.
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Jasper C.

Live Chat and Phone Support Representative

Hi future client! I'm Jasper, an experienced customer service representative for 9 years. I spent most of my time working on a Fintech company assisting customers globally. I also honed my skills in the real estate world as a vendor account specialist for 2 years. I also have, 8 months of experience working as a receptionist/PA on a cleaning and gardening services company in Australia. Skills and tools used: • Live Chat and Email Support using Intercom • Inbound and Outbound Phone Support • Used Slack, Servicem8, Amazon, Microsoft Teams, Google Suite, Gmail, and various platforms). • Inputs data gathered from an invoice or from the vendor to create a surrogate bill to avoid late payment penalty. • Coordinate with different departments to ensure that transactions are processed on time. I was once been awarded as the top performer of our team for giving exemplary customer service. I won’t commit to a job that I’m not capable of doing. I can work with less supervision and show integrity in everything I do. I am looking forward to doing business with you.

🇵🇭Mandaue City, Philippines$7/hr100% JSS5.00 (4)Since Jul 2020

Earnings and projects

MRR
$1.1k

Last 6 months ÷ 6

World#44,919 / 412k
🇵🇭Country#8,071 / 56.3k
Revenue, last 30 days
$0

Last 6 months: $6.5k

Total earnings
$41k

Billed in all: $43k

World#89,311 / 412k
🇵🇭Country#14,349 / 56.3k
Per project
$41k

$3.2k in the last 6 months

World#1,497 / 412k
🇵🇭Country#156 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,922 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
1

Across 4 contracts

0% fixed100% hourly
World#360,675 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$42.5kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$42.0k$42.5k$43.0k$43.5kOct 9Oct 24Nov 8

Skill rankings: Top 16% in Customer Service

Ranked by MRR among everyone on Upwork with the skill.

  1. #82Incident Management421 freelancers · 🇵🇭 #36Top 19%
  2. #117Answered Ticket446 freelancers · 🇵🇭 #74Top 26%
  3. #163Customer Support Plugin944 freelancers · 🇵🇭 #87Top 17%
  4. #273Ticketing System1,296 freelancers · 🇵🇭 #126Top 21%
  5. #514Customer Experience2,788 freelancers · 🇵🇭 #221Top 18%
  6. #2,068Online Chat Support11,528 freelancers · 🇵🇭 #1,282Top 18%
  7. #2,608Email Support14,954 freelancers · 🇵🇭 #1,613Top 17%
  8. #5,976Customer Service37,168 freelancers · 🇵🇭 #3,188Top 16%