Jasper C.

Live Chat and Phone Support Representative

Hi future client! I'm Jasper, an experienced customer service representative for 6 years. I spent most of my time working on a Fintech company assisting customers globally. I also honed my skills in the real estate world as a vendor account specialist for 2 years. I also have, 8 months of experience working as a receptionist/PA on a cleaning and gardening services company in Australia. Skills and tools used: • Live Chat and Email Support using Intercom • Inbound and Outbound Phone Support • Used Slack, Servicem8, Amazon, Microsoft Teams, Google Suite, Gmail, and various platforms). • Inputs data gathered from an invoice or from the vendor to create a surrogate bill to avoid late payment penalty. • Coordinate with different departments to ensure that transactions are processed on time. I was once been awarded as the top performer of our team for giving exemplary customer service. I won’t commit to a job that I’m not capable of doing. I can work with less supervision and show integrity in everything I do. I am looking forward to doing business with you.