Mark Joseph A.

I am a dedicated Talent Specialist with a proven track record of successfully managing the full cycle of human resource processes within a dynamic, fast-paced environment. My responsibilities include engaging with hiring managers and clients to discuss project requirements, crafting detailed job descriptions, and leveraging various job platforms and company events—such as school fairs and job fairs—for lead generation. Additionally, I oversee vendor relationships, including third-party suppliers of walk-in applicants, conducting paper and phone screenings, organizing job fair events, introducing our company to prospective candidates, conducting interviews, and managing procurement processes. I possess exceptional adaptability and thrive in rapidly changing environments. I am ready to hit the ground running and collaborate closely with you to comprehend your unique hiring needs. My approach involves creating and refining hiring strategies tailored precisely to your business objectives. I utilize a diverse range of platforms and techniques to source and secure top-tier talent for your organization. Let's partner together to achieve your talent acquisition goals effectively. As an energetic customer service and client retention specialist with over 5 years of experience, I excel in resolving complex customer inquiries and am dedicated to cultivating robust customer relationships, fostering brand loyalty, and boosting customer engagement. My strength lies in providing exceptional customer service within fast-paced environments, demonstrating a keen eye for accuracy and attention to detail. I am committed to achieving goals promptly through excellent communication and interpersonal skills, coupled with consistent follow-through. I thrive under pressure, possessing strong organizational skills, focus, and the ability to meet deadlines effectively. I have a proven track record of enhancing customer satisfaction, leveraging administrative prowess, multitasking efficiently, and exhibiting a strong work ethic. Furthermore, I am proficient in using Canva and Photoshop for crafting compelling marketing campaigns. With Masters in Business Administration, my educational background equips me with a comprehensive understanding of business operations, enabling me to perform in alignment with employers' and clients' expectations. As a versatile 'people person,' I am open to exploring additional projects and opportunities. I am confident in our potential success together, given my punctuality and creativity. I consistently excelled in previous training sessions, underscoring my capacity as a quick learner. I eagerly anticipate the opportunity to collaborate with you soon. Thank you for considering me for this endeavor. Hire me and I can be your: ✅Sourcing Specialist | Sourcer ✅Recruitment Specialist | Recruiter ✅Talent Sourcer ✅Technical Recruiter ✅Graphic Designer ✅Social Media Manager ✅Customer Service Representative ✅Virtual Assistant I can help you with: ✅Talent Acquisition Generalist: Accounting, Finance, Professional Services, Sales, Marketing, Customer Service, Admin & Support Roles, Project Management, Technology and other Specialist Roles (ie. in Healthcare, Research, Education), from frontline to mid-management and Director level ✅Headhunting and Sourcing candidates using Linkedin, Indeed, CareerBuilder, and Social Media ✅Advertising ✅Resume and phone screening ✅Interviewing ✅Advising on Employer Branding and Employer Value Proposition ✅Writing Job Descriptions ✅Hiring Process and Strategy I am proficient in: ✅ Upwork Platform ✅ LinkedIn ✅ CareerBuilder ✅ Indeed ✅ Workable ✅ Bullhorn ✅ Greenhouse ✅ Zendesk ✅ Salesforce ✅ Zoho CRM ✅ Trello ✅ Asana ✅ Slack ✅ Microsoft Teams ✅ Zoom ✅ Googlevoice ✅ Google Meet ✅ Calendly ✅ Google Workspace (formerly G Suite) ✅ Microsoft Office 365 ✅ Photoshop