Skip to content
BackNov 7
Jovelyn A.
Upwork badge

Jovelyn A.

Operations Virtual Assistant (VA) | Customer Support | Growth-Focused

Need a reliable Operations VA & Customer Success Specialist to support your business long-term? I help businesses streamline operations and support internal processes, while providing reliable customer support to ensure a smooth customer experience. ✔ Administrative & Back-Office Support ✔ Operations Support and Research ✔ Financial & Sales Account Support (BPO background) ✔ Order Processing & Documentation ✔ Troubleshooting & Issue Resolution ✔ Data Entry & Process Organization Reasons to hire me 😉👇 ✔ 𝘼𝙡𝙡-𝘼𝙧𝙤𝙪𝙣𝙙 𝙩𝙖𝙡𝙚𝙣𝙩 - providing support wherever it's needed most ✔ 𝘿𝙤𝙘𝙪𝙢𝙚𝙣𝙩 𝙎𝙚𝙘𝙪𝙧𝙞𝙩𝙮- your peace of mind is my priority ✔𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 𝙋𝙧𝙤!- dedicated to delivering excellence 𝙅𝙤𝙫𝙮 𝙞𝙨 𝙥𝙝𝙚𝙣𝙤𝙢𝙚𝙣𝙖𝙡 - ⭐️⭐️⭐️⭐️⭐️ (Tim) 𝙅𝙤𝙫𝙚𝙡𝙮𝙣 𝙙𝙞𝙙 𝙖𝙣𝙮 𝙖𝙢𝙖𝙯𝙞𝙣𝙜 𝙟𝙤𝙗 𝙖𝙣𝙙 𝙖𝙡𝙬𝙖𝙮𝙨 𝙝𝙖𝙙 𝙖 𝙜𝙤𝙤𝙙 𝙖𝙩𝙩𝙞𝙩𝙪𝙙𝙚 - ⭐️⭐️⭐️⭐️⭐️ (Luke) 𝙃𝙚𝙧 𝙨𝙠𝙞𝙡𝙡𝙨 𝙖𝙧𝙚 𝙜𝙧𝙚𝙖𝙩 𝙖𝙣𝙙 𝙨𝙝𝙚'𝙡𝙡 𝙗𝙚 𝙖 𝙜𝙧𝙚𝙖𝙩 𝙖𝙨𝙨𝙚𝙩 𝙩𝙤 𝙖𝙣𝙮 𝙘𝙤𝙢𝙥𝙖𝙣𝙮 - ⭐️⭐️⭐️⭐️⭐️ (Andre) I am : ● Tech-savvy ● Detail-Oriented ● Comfortable learning new systems quickly ● Can work across time zones ● Commit to long-term roles 🛠️𝑻𝒐𝒐𝒍𝒔 & 𝑨𝒑𝒑𝒍𝒊𝒄𝒂𝒕𝒊𝒐𝒏𝒔: 📌 Asana 📌Trello 📌 Zoho CRM 📌Avaya 1 📌Basecamp 📌Chat GPT 📌Slack 📌Jasper 📌Excel 📌MS Word 📌Google Suite 📌LinkedIn 📌Zoom 📌 Apollo 📌 Active Campaign 📌 Bouncer 📌 Lush Motion 📌 Smartleads 📌 Linked Helper 📌 Wix 📌 Buffer 📌 Groove 📌 FG Funnels I'm here as your Virtual Assistant to give you great help with your work, so you can concentrate on the important stuff. ❝𝐉𝐨𝐯𝐞𝐥𝐲𝐧 𝐢𝐬 𝐦𝐲 𝐧𝐚𝐦𝐞 𝐚𝐧𝐝 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞 𝐢𝐬 𝐦𝐲 𝐠𝐚𝐦𝐞!❞😊 If you’re looking for someone dependable who can support both operations and customer experience — let’s connect. Shoot me a message! 📩

🇵🇭Taytay, Philippines$15/hr100% JSS4.93 (27)Since Jul 2020

Earnings and projects

MRR
$160

Last 6 months ÷ 6

World#121,245 / 412k
🇵🇭Country#20,686 / 56.3k
Revenue, last 30 days
$158

Last 6 months: $961

World#85,741 / 412k
🇵🇭Country#16,839 / 56.3k
Total earnings
$34k

Billed in all: $35k

World#102,482 / 412k
🇵🇭Country#16,737 / 56.3k
Per project
$1.2k

$240 in the last 6 months

World#107,972 / 412k
🇵🇭Country#20,582 / 56.3k
Projects, last 6 months
4
0% fixed100% hourly
World#51,813 / 412k
🇵🇭Country#3,668 / 56.3k
Projects in all
27

Across 45 contracts

9% fixed91% hourly
World#106,301 / 412k
🇵🇭Country#7,933 / 56.3k

Earnings, last 30 days

$35.3k+$158 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$35.1k$35.2k$35.3k$35.4kOct 8Oct 23Nov 7

Skill rankings: Top 28% in Basecamp

Ranked by MRR among everyone on Upwork with the skill.

  1. #48Basecamp173 freelancers · 🇵🇭 #24Top 28%
  2. #562Apollo.io1,381 freelancers · 🇵🇭 #78Top 41%
  3. #1,072LinkedIn3,309 freelancers · 🇵🇭 #244Top 32%
  4. #1,102Zoho CRM2,793 freelancers · 🇵🇭 #281Top 39%
  5. #1,154Asana3,013 freelancers · 🇵🇭 #341Top 38%
  6. #1,579Business Operations4,003 freelancers · 🇵🇭 #302Top 39%
  7. #1,998ChatGPT5,588 freelancers · 🇵🇭 #460Top 36%
  8. #2,355Google Workspace6,041 freelancers · 🇵🇭 #846Top 39%