Bai Naeza E.

Nurse|Health & Life Insurance Specialist|Customer Service Officer

-Registered Nurse -Experienced with the usage of E clinical works and EMR data entry -Processing prescription refill request -Scheduling appointments -Email/Phone/Text/Chat support - Medical Underwriter -Medical Virtual Assistant -Diligent in handling and responding to emails -Efficient multi tasking skills (scheduling appointments, responding to clients daily inquiries) -Managed Inbound and Outbound calls in order to increase sales -Effective verbal and written communication skills -Flexible in any type of admin tasks that a client would ask for (voice/non voice/chat support) -Broker relation manager -Expert on handling any type of health or life insurance inquiries -Expert in performing customer support tasks -Data entry skills