Charlene A.

Lead and live with integrity. -Trained Virtual Assistant - 13 years experience in Customer Service I understand that we are in a paradigm shift, where almost everything is going digital. In order to strive, one must embrace this change and get used to the "new normal". As a way of embracing this change, I've decided to venture into freelancing, and virtual assistance. I believe that I can use my experiences in contributing to the success of your business. I have undergone extensive training as a freelancer to ensure that I am well-equipped to handle tasks that my clients will entrust me with. I can provide support for the following: Administrative support/General Virtual Assistance -maintain database and data entry requirements -verify customer and account data entered in the system -listen, encode recorded/live audio files -do administrative work, personal tasks, manage emails Marketing and Sales -collect data and report on traffic, rankings -work with social media and PPC teams to optimize campaigns -oversee accounts on search platforms -develop brand loyalty -use social media marketing tools Language -design and present educational material -evaluate students' progress -assist students with their learning needs, guide them Writing -Editing and proofreading -promote new posts using ads, emails, social media, and attract new readers -maximize site traffic by utilizing SEO keywords (blogs) Customer Service -respond to help requests, maintain database, submit service requests Please feel free to contact me and it will be my honor to work with you. Yours sincerely Charlene