Jennifer T.

I have over four years of experience as a Virtual Assistant, with a strong background in customer service, lead generation, and administrative support across various industries. Most recently, I worked as an Assistant Property Manager at Brick and Mortar Property Management (July 2024 – March 2025), where I managed CRM updates, sourced leads via inbound/outbound calls and emails, and ensured accurate data entry for seamless sales operations. Prior to that, I served as an ISA/Lead Generation Specialist for The Good Home Team in Dallas, TX (July 2022 – April 2023), focusing on qualifying leads, scheduling appointments, and maintaining CRM records using tools like Salesforce and HubSpot. I also worked as a General Virtual Assistant for Farmers Insurance in Fremont, CA (Nov. 2021 – Dec. 2022), where I provided end-to-end admin support including calendar and email management, file organization, client communication, and basic content posting on social media. My earlier role as a Cold Caller/Appointment Setter at Best Solar LLC (June 2020 – Oct. 2021) involved outbound prospecting, handling objections, and consistently meeting appointment-setting targets. Across all roles, I’ve utilized tools such as Follow Up Boss, GoHighLevel, Canva, Trello, and Google Workspace, and have consistently contributed to lead conversion, streamlined operations, and improved client satisfaction.