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Erika M.

Erika M.

French and Spanish customer service agent

As a skilled professional with more than 5 years, in the customer service in foreign languages, I feel confident of my ability to exceed the expectations of the client. My background in successfully performing in customer service in divers’ languages such as French that is my main language, also English and Spanish. Ensuring the utmost accuracy and reliability to enable maximum understanding and clarity.

🇿🇦Cape Town, South Africa$14/hr90% JSS4.96 (9)Since Jul 2020

Earnings and projects

MRR
$2.8k

Last 6 months ÷ 6

World#14,259 / 412k
🇿🇦Country#76 / 2,548
Revenue, last 30 days
$1.9k

Last 6 months: $17k

World#22,165 / 412k
🇿🇦Country#130 / 2,548
Total earnings
$160k

Billed in all: $171k

World#21,412 / 412k
🇿🇦Country#103 / 2,548
Per project
$15k

$5.6k in the last 6 months

World#9,669 / 412k
🇿🇦Country#56 / 2,548
Projects, last 6 months
3
0% fixed100% hourly
World#66,479 / 412k
🇿🇦Country#267 / 2,548
Projects in all
11

Across 14 contracts

0% fixed100% hourly
World#192,417 / 412k
🇿🇦Country#974 / 2,548

Earnings, last 30 days

$171k+$1.9k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$168k$169k$170k$171kOct 8Oct 23Nov 7

Skill rankings: Top 2% in English

Ranked by MRR among everyone on Upwork with the skill.

  1. #30Startup Company670 freelancers · 🇿🇦 #2Top 4%
  2. #38Castilian Spanish1,275 freelancers · 🇿🇦 #1Top 3%
  3. #44Freshdesk1,321 freelancers · 🇿🇦 #1Top 3%
  4. #47French2,610 freelancers · 🇿🇦 #2Top 2%
  5. #61Order Tracking2,668 freelancers · 🇿🇦 #1Top 2%
  6. #63Ticketing System1,296 freelancers · 🇿🇦 #1Top 5%
  7. #126Real Estate4,691 freelancers · 🇿🇦 #3Top 3%
  8. #222Zendesk5,908 freelancers · 🇿🇦 #3Top 4%