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Romina Marie D.

Romina Marie D.

Outstanding Customer Support Specialist

Here to help! Some of the things I have rich experience that indeed make your campaign/project solved efficiently, effectively - and successfully: - Customer support for five years in handling calls, sending messages/chat and email using Zendesk Freshdesk, Helpscout, and other call tools. - Handling different international accounts such as financial, billing, order processing, cancellation, and refund. ( Ecommerce) - Deeply familiar with MS Office (\Word, Excel, Powerpoint) and Google Apps ( Gmail, Drive, Docs, Spreadsheet) - Tools used are Slacks, Helpscout, Konnektive, Stipe, Aircall and other call tools. I work quickly and confidently because I love this job. My skills can save you considerable time and energy. Lastly, with my excellent customer service experiences, I am confident that I will be an asset to the company.

🇵🇭Santiago, Philippines$7/hr90% JSS5.00 (1)Since Jul 2020

Earnings and projects

MRR (estimate)
≈$0

An estimate from an earlier read

World#197,040 / 412k
🇵🇭Country#31,973 / 56.3k
Revenue, last 30 days
$0
Total earnings
$9.9k
World#197,040 / 412k
🇵🇭Country#31,973 / 56.3k
Per project
$9.9k
Projects, last 6 months
0
World#209,850 / 412k
🇵🇭Country#28,963 / 56.3k
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,671 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$9.9kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$9.8k$9.9k$10.0k$10.1kOct 9Oct 24Nov 8

No data since Nov 5, 2026.

Skills