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Sydney Maree L.

Sydney Maree L.

Quality and Reliable Customer Service

I am a patient, dependable Customer Service Representative with excellent skill and successful experience of 9 years. I have great passion in giving quality customer service to every customer that I assisted in the past. I became a Subject Matter Expert due to my deep knowledge of our product and my approachable character. I also got hired as a Quality Assurance Analyst after years of assisting customers over the phone. Once I dedicate myself on a particular task, I make sure that the end product has quality. I take my job seriously but I also know how to have fun. I always make sure that I don't spend too much time for work since I also want quality time for my family and myself.

🇵🇭Digos, Philippines$8/hr80% JSS5.00 (2)Since Jul 2020

Earnings and projects

MRR
$2k

Last 6 months ÷ 6

World#23,289 / 412k
🇵🇭Country#2,703 / 56.3k
Revenue, last 30 days
$1.7k

Last 6 months: $12k

Total earnings
$91k

Billed in all: $95k

World#43,725 / 412k
🇵🇭Country#5,931 / 56.3k
Per project
$7.5k

$5.9k in the last 6 months

World#22,352 / 412k
🇵🇭Country#5,353 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
12

Across 15 contracts

7% fixed93% hourly
World#183,649 / 412k
🇵🇭Country#15,258 / 56.3k

Earnings, last 30 days

$94.6k+$1.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$92k$93k$94k$95kOct 8Oct 23Nov 7

Skill rankings: Top 3% in English

Ranked by MRR among everyone on Upwork with the skill.

  1. #43Answered Ticket446 freelancers · 🇵🇭 #25Top 10%
  2. #153Product Knowledge2,128 freelancers · 🇵🇭 #78Top 7%
  3. #203Order Tracking2,668 freelancers · 🇵🇭 #133Top 8%
  4. #318Quality Assurance4,092 freelancers · 🇵🇭 #87Top 8%
  5. #320Customer Satisfaction3,986 freelancers · 🇵🇭 #144Top 8%
  6. #499Zendesk5,908 freelancers · 🇵🇭 #244Top 8%
  7. #574English17,148 freelancers · 🇵🇭 #94Top 3%
  8. #764Online Chat Support11,527 freelancers · 🇵🇭 #426Top 7%