Sydney Maree L.
Quality and Reliable Customer Service
I am a patient, dependable Customer Service Representative with excellent skill and successful experience of 9 years. I have great passion in giving quality customer service to every customer that I assisted in the past. I became a Subject Matter Expert due to my deep knowledge of our product and my approachable character. I also got hired as a Quality Assurance Analyst after years of assisting customers over the phone. Once I dedicate myself on a particular task, I make sure that the end product has quality. I take my job seriously but I also know how to have fun. I always make sure that I don't spend too much time for work since I also want quality time for my family and myself.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $12k
Billed in all: $94,613$95k
$5.9k in the last 6 months
Across 15 contracts
Earnings, last 30 days
Skill rankings: Top 3% in English
Ranked by MRR among everyone on Upwork with the skill.
- #43Answered Ticket446 freelancers · 🇵🇭 #25Top 10%🇵🇭#25 of 250
- #153Product Knowledge2,128 freelancers · 🇵🇭 #78Top 7%🇵🇭#78 of 1,267
- #203Order Tracking2,668 freelancers · 🇵🇭 #133Top 8%🇵🇭#133 of 1,731
- #318Quality Assurance4,092 freelancers · 🇵🇭 #87Top 8%🇵🇭#87 of 1,315
- #320Customer Satisfaction3,986 freelancers · 🇵🇭 #144Top 8%🇵🇭#144 of 1,816
- #499Zendesk5,908 freelancers · 🇵🇭 #244Top 8%🇵🇭#244 of 2,921
- #574English17,148 freelancers · 🇵🇭 #94Top 3%🇵🇭#94 of 1,895
- #764Online Chat Support11,527 freelancers · 🇵🇭 #426Top 7%🇵🇭#426 of 6,896