Samarth S.
AI & SaaS Product Leader | Product Strategy, Automation & Operations
📍 New York City, NY | Product Manager | Growth Strategist | Tech & SaaS Expert I’m a Product and Operations leader with 6+ years of experience building and scaling B2B SaaS, AI, CRM, automation, sales-tech, and data-driven products. I currently serve as COO at SkipForce, where I lead product strategy, engineering execution, AI initiatives, growth, customer success, sales operations, vendor strategy, and company-wide delivery across a 40+ member global team. I joined SkipForce as a Senior Product Manager and have since directly led strategy and execution across three SaaS product launches, including Leads Pro and Core Zero, formerly Sales Pro. My experience sits at the intersection of product, technology, operations, and revenue. What I work on: • AI & SaaS Product Strategy Product discovery, roadmaps, prioritization, PRDs, user stories, acceptance criteria, launch planning, KPI definition, and iteration • AI Product Development Voice AI agents, conversational AI, personal AI assistants, AI call grading, adaptive sales coaching, LLM workflows, automated lead qualification, and AI-driven CRM systems • CRM & Automation GoHighLevel, HubSpot, n8n, Zapier, APIs, webhooks, Twilio, Stripe, ElevenLabs, Synthflow, GPT, Claude, and related automation platforms • Sales Tech & Lead Generation Outbound calling, ringless voicemail, SMS and email automation, lead enrichment, skip tracing, CRM workflows, sales intelligence, and follow-up systems • SaaS Monetization & Operations Pricing, subscription models, credit-based billing, gross margins, vendor costs, AI inference costs, budgeting, ARR/MRR planning, and profitability • Growth & GTM Meta Ads, Google Ads, AI-assisted creatives, video advertising, CAC, ROAS, activation, retention, onboarding, and customer feedback loops At SkipForce, I have worked within a business that reached approximately $100K MRR and serves dozens of active B2B customers. I have also helped drive operational optimization initiatives that reduced company costs by approximately 30 to 40 percent. Before moving fully into corporate product leadership, I founded DoTech Technologies LLP and scaled the company to $100K+ in revenue while managing a remote team of 32. I remain involved today as a strategic advisor and passive investor. My academic background combines technology and business: • B.Tech in Computer Science, MITS, India • M.S. in Business Analytics & Project Management, University of Connecticut, USA I’m particularly valuable to founder-led and fast-growing companies that need someone who can take an ambiguous business problem, turn it into a clear product and execution plan, coordinate technical and commercial teams, and own the outcome through launch and scale. Best suited for: Senior Product Management | AI Product Management | Product Operations | Technical Product Management | SaaS Operations | Fractional COO | Founder’s Office | AI Automation | CRM & Sales-Tech Products
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $777
Billed in all: $36,663$37k
$777 in the last 6 months
Across 2 contracts
Across 16 contracts
Earnings, last 30 days
Skill rankings: Top 25% in Requirement Analysis
Ranked by MRR among everyone on Upwork with the skill.
- #54Information Technology Operations168 freelancers · 🇮🇳 #4Top 32%🇮🇳#4 of 18
- #78Product Documentation229 freelancers · 🇮🇳 #6Top 34%🇮🇳#6 of 26
- #126Requirement Analysis510 freelancers · 🇮🇳 #15Top 25%🇮🇳#15 of 105
- #151Product Strategy494 freelancers · 🇮🇳 #18Top 31%🇮🇳#18 of 56
- #171Product Roadmap601 freelancers · 🇮🇳 #23Top 28%🇮🇳#23 of 97
- #325Go-to-Market Strategy820 freelancers · 🇮🇳 #25Top 40%🇮🇳#25 of 74
- #542Business Consulting1,810 freelancers · 🇮🇳 #31Top 30%🇮🇳#31 of 109
- #635Management Consulting1,855 freelancers · 🇮🇳 #45Top 34%🇮🇳#45 of 138