Hamad A.

Missed calls become lost revenue. Manual follow-up becomes lost leads. I build the voice agents and automation systems that stop both from happening — backed by 4 years of production engineering experience, not just prompt wiring. WHAT I BUILD Voice AI Agents — real-time phone agents connecting telephony (Twilio, SignalWire), live speech-to-text (Deepgram), LLM reasoning (OpenAI, Claude), and natural text-to-speech (ElevenLabs). Built for moments where a business can't afford to miss a call or mishandle a conversation: emergency dispatch triage, real estate lead qualification, clinic appointment intake, property maintenance triage, logistics check-in calls. Agentic Automation — multi-step AI agent workflows in n8n, Zapier, and Make that research, qualify, write, and follow up without a human in the loop, wired into your CRM and APIs with error handling so they keep running unsupervised. Application Layer — Angular, .NET, Node.js, and Python/FastAPI when your agent or automation needs a dashboard, admin panel, or backend behind it. RECENT BUILDS (full case studies in my portfolio below) - AI Appointment Setter — voice agent that answers calls, books real appointments, and never sleeps (Vapi, n8n, Google Calendar, GoHighLevel) - Emergency dispatch triage voice agent for home services — routes urgent calls to the right response in seconds - Multi-agent outreach pipeline — lead → research → personalized email → follow-up, fully automated - Client onboarding automation — form submission to welcome email in under 60 seconds - Customer review sentiment automation built in n8n WHY CLIENTS WORK WITH ME I spent 4 years as a full-stack engineer (Angular, .NET, Node.js) building production systems for healthcare and ERP companies before moving into AI agents — so I design around real conversation handling and decision logic that doesn't rely on the LLM alone getting it right, not just an LLM with a phone number bolted on. You get one person who can own the full system — agent, automation, and the app or dashboard around it — instead of coordinating three different freelancers. I test every build with real calls and edge cases before calling it done, and I'll tell you honestly upfront if a voice agent isn't the right fix for your problem. Upwork has recognized this with Rising Talent status. Got missed calls, slow lead follow-up, or manual work that should be running itself? Message me with what you're trying to solve — I'll give you a straight answer.