Abby Trinidad C.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

I am a Solution Analyst and Team Lead with a 100% Job Success rate. I specialize in two things: ensuring your data is flawless and making sure your team runs like a well-oiled machine. Whether you need complex research organized into a clean Excel dashboard or a support team that needs expert coaching and scheduling, I bring the technical skill and leadership experience to get it done. I don't just "do tasks"—I provide reliable solutions that help your business scale. Specialized Service Stack - Data & Research: Web collection, business research, and accurate record-keeping. - Excel & Analytics: Creating professional tables, graphs, and structured spreadsheets. - Customer Support: Expert email support and technical troubleshooting. - Operations Leadership: Team management, scheduling, and task delegation. - Training: Onboarding new hires and coaching experienced agents for better KPIs. The Client Experience - Accuracy: Data is only useful if it’s correct. I ensure 100% reliability in every file. - Independence: As a former Team Lead, I manage myself and my tasks so you don't have to. - Clear Communication: Regular updates and professional, transparent correspondence. - Efficiency: High-quality results delivered on time, every time.