Yasir S.

Need a Dynamics 365 expert who can do more than configure the system? I help businesses design, customize, integrate, automate, and optimize Microsoft Dynamics 365 so their CRM and ERP systems actually support the way their business operates. With 7+ years of Upwork hands-on Microsoft Dynamics experience and 50+ CRM/ERP projects delivered, I work across Dynamics 365, Power Platform, Power BI, integrations, automation, reporting, and data migration from initial implementation and customization to complex enterprise enhancements and ongoing support. What I Can Do for Your Business ✔ Dynamics 365 CRM — Sales, Customer Service & Field Service ✔ Dynamics 365 ERP & Business Central integrations ✔ CRM customization & solution architecture ✔ Power Apps — Canvas & Model-Driven Apps ✔ Power Automate — workflow & business process automation ✔ Power BI — executive dashboards, KPIs, operational analytics & reporting ✔ Dataverse & Dynamics 365 data architecture ✔ Plugins, JavaScript, Business Rules & customizations ✔ API & third-party integrations — Azure, SharePoint, Teams and other systems ✔ Data migration, cleansing & system integration ✔ SSRS & custom reporting ✔ Security roles, permissions & performance optimization ✔ Existing Dynamics 365 troubleshooting, enhancement & optimization Business Problems I Help Solve CRM not matching your business processes? I customize Dynamics 365 around your actual sales, service and operational workflows rather than forcing your team into a generic setup. Too much manual work? I use Power Automate, plugins, business rules and Power Platform solutions to eliminate repetitive processes and improve operational efficiency. Management lacks visibility? I build Power BI dashboards that turn Dynamics 365 and other business data into clear KPIs and actionable insights. Multiple systems that don't communicate? I design integrations between Dynamics 365 and your existing business applications using APIs, Azure, Dataverse, SharePoint, Teams and other platforms. Legacy or poorly configured Dynamics environment? I can analyze the existing architecture, identify bottlenecks and implement improvements without unnecessarily rebuilding what already works. Industry Experience I have delivered solutions across multiple business environments, including: Finance & Financial Services: CRM processes, pipelines, compliance reporting & analytics Retail & eCommerce: customer management, ERP integration, inventory & reporting Manufacturing: production, supply-chain processes & operational dashboards Healthcare: customer/patient engagement, scheduling & analytics Logistics: workflow automation, operational visibility & process optimization Why Work With Me? 7+ Years, Deep hands-on Microsoft Dynamics experience 50+ Projects. CRM & ERP implementations, customizations and integrations Business + Technical Perspective . I focus on what the solution needs to accomplish, not simply the technology behind it End-to-End Capability, CRM, ERP, Power Platform, Power BI, integrations and automation under one engagement Enterprise Mindset ,Scalable architecture, security, maintainability and performance Reliable Communication , Clear updates, realistic timelines and structured delivery Whether you need a Dynamics 365 consultant for a specific customization, a Power BI dashboard, a CRM/ERP integration, a Power Platform automation, or a long-term Dynamics 365 technical partner, I can help you take the project from requirements to a production-ready solution. Send me your current Dynamics 365 challenge, requirements, or existing setup, and I’ll help you identify the most practical way forward. Cheers, Yasir S.