Omonigho E.
Technical Support
• Provided global technical support for Microsoft Office 365 Online Services through phone calls, emails, chat etc. • Supported cloud services at various concierge and enterprise level. • Responsible for administering, supporting, and configuring Microsoft 365 Office Applications for clients. • Troubleshoot Microsoft 365 related issues for Exchange Online, SharePoint Online, OneDrive for Business, Active Directory etc. • Resolved Microsoft Teams and Skype for Business Online related issues ranging from guest access, Microsoft Teams coexistence mode, Federation Services, audio quality and the call quality dashboard, acquiring phone numbers in Teams, configuring auto attendant and call queues, etc
Earnings and projects
Last 6 months ÷ 6
Billed in all: $4,645$4.6k
Across 4 contracts