Lloyd G.
Customer Support Expert | SEO Editor & Content Operations Specialist
Greetings! Do you need a dedicated partner who can handle your content from the first draft to the final customer inquiry? Most freelancers only do one thing. I do three: I create high-ranking content, manage your WordPress, and support your customers via email, chat, and phone. With 3+ years of experience, I help business owners reclaim their time by managing the daily operations of their digital presence. How I add value to your business: Content & SEO: I am a skilled Editor, SEO Manager, and Copy Editor. I don't just write; I ensure every post is optimized for search engines and polished to perfection. Technical Management: No need to hire a separate dev for small tasks. I am proficient in WordPress and HTML/CSS, handling everything from formatting to site updates. Customer Experience: I protect your brand’s reputation. Whether it’s handling high-volume email tickets, live chat, or phone support, I provide professional, empathetic service that keeps customers coming back. My Skill Set Includes: Writing/Editing: SEO Copywriting, Copy Editing, Proofreading, and Blogging. Technical: WordPress Management, HTML/CSS, SEO Audit. Communication: Zendesk/Freshdesk (or your preferred CRM), Email Management, Live Chat, and Phone Support. Other skill sets include: 👉 Social Media Management: Facebook, Instagram, Pinterest, LinkedIn, Twitter, TikTok, YouTube 👉 Graphic Design: Canva & Vista Create. 👉 Video Editing: Final Cut Pro & CapCut. 👉 Office Management: Microsoft Word, Excel, PowerPoint. Google Docs, Spreadsheet, etc. Why work with me? I pride myself on being a "low-maintenance" freelancer. I meet deadlines, communicate clearly, and take initiative so you don't have to micro-manage. Let’s streamline your project and get your business growing. You can Message me at [email protected] or [email protected] to see how I can help!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $2.7k
Billed in all: $15,120$15k
$2.7k in the last 6 months
Across 2 contracts
Across 3 contracts
Earnings, last 30 days
Skill rankings: Top 10% in Google Blogger
Ranked by MRR among everyone on Upwork with the skill.
- #6Google Blogger62 freelancers · 🇰🇪 #1Top 10%🇰🇪#1 of 2
- #1,622SEO Writing11,348 freelancers · 🇰🇪 #33Top 14%🇰🇪#33 of 512
- #3,219HTML18,716 freelancers · 🇰🇪 #8Top 17%🇰🇪#8 of 75
- #6,868WordPress37,887 freelancers · 🇰🇪 #29Top 18%🇰🇪#29 of 237
- #7,754Virtual Assistance29,113 freelancers · 🇰🇪 #96Top 27%🇰🇪#96 of 481