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Lloyd G.

Lloyd G.

Customer Support Expert | SEO Editor & Content Operations Specialist

Greetings! Do you need a dedicated partner who can handle your content from the first draft to the final customer inquiry? Most freelancers only do one thing. I do three: I create high-ranking content, manage your WordPress, and support your customers via email, chat, and phone. With 3+ years of experience, I help business owners reclaim their time by managing the daily operations of their digital presence. How I add value to your business: Content & SEO: I am a skilled Editor, SEO Manager, and Copy Editor. I don't just write; I ensure every post is optimized for search engines and polished to perfection. Technical Management: No need to hire a separate dev for small tasks. I am proficient in WordPress and HTML/CSS, handling everything from formatting to site updates. Customer Experience: I protect your brand’s reputation. Whether it’s handling high-volume email tickets, live chat, or phone support, I provide professional, empathetic service that keeps customers coming back. My Skill Set Includes: Writing/Editing: SEO Copywriting, Copy Editing, Proofreading, and Blogging. Technical: WordPress Management, HTML/CSS, SEO Audit. Communication: Zendesk/Freshdesk (or your preferred CRM), Email Management, Live Chat, and Phone Support. Other skill sets include: 👉 Social Media Management: Facebook, Instagram, Pinterest, LinkedIn, Twitter, TikTok, YouTube 👉 Graphic Design: Canva & Vista Create. 👉 Video Editing: Final Cut Pro & CapCut. 👉 Office Management: Microsoft Word, Excel, PowerPoint. Google Docs, Spreadsheet, etc. Why work with me? I pride myself on being a "low-maintenance" freelancer. I meet deadlines, communicate clearly, and take initiative so you don't have to micro-manage. Let’s streamline your project and get your business growing. You can Message me at [email protected] or [email protected] to see how I can help!

🇰🇪Nairobi, Kenya$25/hr100% JSSSince Jul 2020

Earnings and projects

MRR
$443

Last 6 months ÷ 6

World#82,857 / 412k
🇰🇪Country#479 / 3,243
Revenue, last 30 days
$518

Last 6 months: $2.7k

World#61,910 / 412k
🇰🇪Country#370 / 3,243
Total earnings
$15k

Billed in all: $15k

World#165,637 / 412k
🇰🇪Country#1,139 / 3,243
Per project
$7.3k

$2.7k in the last 6 months

World#23,282 / 412k
🇰🇪Country#104 / 3,243
Projects, last 6 months
1

Across 2 contracts

50% fixed50% hourly
World#128,092 / 412k
🇰🇪Country#813 / 3,243
Projects in all
2

Across 3 contracts

33% fixed67% hourly
World#328,886 / 412k
🇰🇪Country#2,743 / 3,243

Earnings, last 30 days

$15.1k+$518 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$14.5k$15.0k$15.5kOct 8Oct 23Nov 7

Skill rankings: Top 10% in Google Blogger

Ranked by MRR among everyone on Upwork with the skill.

  1. #6Google Blogger62 freelancers · 🇰🇪 #1Top 10%
  2. #1,622SEO Writing11,348 freelancers · 🇰🇪 #33Top 14%
  3. #3,219HTML18,716 freelancers · 🇰🇪 #8Top 17%
  4. #6,868WordPress37,887 freelancers · 🇰🇪 #29Top 18%
  5. #7,754Virtual Assistance29,113 freelancers · 🇰🇪 #96Top 27%