Shafiuzzaman E.

Hello! I am a reliable and service-oriented professional providing Social Media Management, Medium account Management, Customer Support, Content Creation, and Virtual Assistance to help brands grow their online presence and operate efficiently. ✅ As a Social Media Manager, I manage platforms like Instagram, Facebook, Tik Tok, Twitter/X, and Pinterest, creating engaging content, scheduling posts, responding to comments and messages, and maintaining a consistent brand voice. ✅ As a Customer Service Representative, I handle email, live chat, and social media inbox support, resolve customer issues efficiently, process orders and refunds, update CRM systems, and ensure high customer satisfaction. ✅ For Medium dotcom, I specialize in: 🔹Article posting and formatting 🔹Profile and publication management 🔹Tag optimization and content organization 🔹Reader engagement (claps, comments, responses) 🔹Organic growth and visibility support ✅ As a Content Creator & Virtual Assistant, I assist with: 🔹Content writing, captions, and basic editing 🔹 designs and simple video edits 🔹Data entry, web research, and admin support 🔹Inbox, calendar, and CRM management I am detail-oriented, responsive, and committed to delivering high-quality work on time. I follow instructions carefully and communicate clearly to ensure smooth collaboration. If you’re looking for a multi-skilled professional who can manage content, engage audiences, and support customers, I’d be happy to help. ✔ Are you ready to take your business to the next level? 📩 Let’s work together. Best Regards, Shafiuzzaman Emon