Muhammad H.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Is your team spending hours on work that should run automatically? I design and implement AI automation systems that eliminate manual overhead, reduce errors, and give leadership real-time visibility, built securely from day one. I've helped companies across the USA, Canada, UK, Australia, UAE, and Germany recover hundreds of man-hours monthly. Here's what that looks like in practice: → Canadian manufacturer (3-person support team): Missed calls were being lost entirely. Built end-to-end automation using Gorgias + Zapier + RingCentral. Result: 90%+ missed contact recovery, under 1-min response time, ~60 man-hours saved/month. → Engineering team (10 people): Daily standups eating 5+ hours weekly with no automated capture. Built AI-powered PMO pipeline on Power Platform. Result: 60+ hours/month recovered, sprint updates delivered automatically with full audit trail. → Enterprise team (10 people): Critical decisions buried in Teams, 3+ hours/day lost searching. Built Collaboration Intelligence platform on Power Platform. Result: decisions surfaced instantly via Copilot, secure role-aware views, leadership reporting automated. WHAT I BUILD Copilot Studio & AI Builder → Secure, role-aware chatbots connected to Dataverse/SharePoint/D365/SQL/APIs → Document automation (OCR/forms/invoices), entity & sentiment extraction, prediction models → AI agents that read your data, take actions in your tools, and hand off to a person when needed RPA & Workflows (Power Automate) → Approvals, intake, routing, back-office automations with retries, error handling, and auditing Customer Support & Telco Automation → Gorgias rules/macros, SLA routing, auto-tag/reply → Zapier / n8n multi-step flows, webhooks, branching, alerting → RingCentral Voice/SMS AI Receptionist: transcribe + summarize calls/voicemails, route, create tickets/tasks, notify via Teams/Email HOW I WORK → ✅ Business-first: every solution maps to a KPI (time/cost/errors) → 🔒 Secure by design: ISO 27001 Lead Auditor and ISO 42001 Internal Auditor. Least-privilege connectors, environment separation, retries, alerts, audit trails → 📘 Clean handoff: diagrams, short Looms, and admin notes so your team owns it without depending on me TECH I USE Power Platform (Power Automate, Copilot Studio, AI Builder, Power Apps, Dataverse) · Dynamics 365 · SharePoint · Teams · Zapier · n8n · Gorgias · RingCentral · Power BI / SQL Flexible across time zones. Send me a short note on what you want automated and I'll reply with a scope and a clear next step.