Daniel P.

Bilingual (English–Spanish) Personal Injury professional with 5+ years of experience supporting Florida-based law firms, specializing in medical records management, medical-legal report preparation, quality assurance, demand drafting, and team leadership. I have hands-on experience with: ✔ Medical Records & PIP Logs management for Personal Injury cases ✔ Medical-legal report preparation (DDE, RME, IME, and Post-DDE) and ICD-10 cross-referencing ✔ Insurance coordination and adjuster verification ✔ BI, UM, Slip & Fall, and Negligence cases ✔ Demand package drafting and submission ✔ Salesforce (CRM) ✔ HIPAA compliance ✔ Team Leadership, QA, team training, onboarding, and performance management I progressed from Medical Records & Insurance Requestor to QA & Trainer, and ultimately to Medical Records Team Leader & Demand Drafter, driven by consistent high performance, attention to detail, and leadership capabilities. My work directly contributed to the creation of new KPIs, operational improvements, and the establishment of QA and training roles within the organization. More recently, at Insight Expert Solutions, I prepared 144 medical-legal case files (500 to 9,000 pages each) for DDE, RME, IME, and Post-DDE reports. I extracted every provider visit, date of service, and diagnostic code, cross-referenced ICD-10 coding, and ran a final accuracy check against the source records before physician sign-off. That work sharpened my understanding of medical treatments and documentation. I bring a strong balance of technical accuracy, legal operations knowledge, and leadership, making me a reliable asset for Personal Injury law firms seeking efficiency, quality, and scalable operations