Hazel Rose P.

Need someone who can take ownership of your operations and not just wait for instructions? I help business owners and growing teams organize operations, manage projects, improve processes, and keep day-to-day work moving. My work typically starts with a goal rather than a checklist. Give me the objective and the necessary context, and I can help determine what needs to happen, organize the work, coordinate with the right people, follow through on outstanding items, and keep you updated along the way. I can support you with: • Business operations and administrative management • Project planning, coordination, and follow-through • Process improvement and workflow organization • SOPs, process documentation, checklists, and training materials • Executive and administrative support • Inbox, calendar, scheduling, and stakeholder coordination • Client onboarding, intake, and customer operations • Billing, invoicing, accounts receivable, and payment follow-ups • Recruitment, candidate sourcing, screening, and onboarding • Research, reporting, spreadsheets, trackers, and data management • CRM and business systems administration Tools & Platforms Google Workspace • Microsoft Office • Excel • Google Sheets • Gmail • Slack • Microsoft Teams • Trello • Asana • ConnectWise • QuickBooks • Zoho • Jane • Projectworks • Dropbox Sign • Canva • Zoom What you can expect from me 🗸 Ownership. I don't need every next step mapped out for me. 🗸 Follow-through. If something is outstanding, I keep track of it and follow up. 🗸 Communication. I work comfortably with executives, clients, customers, vendors, contractors, and internal teams. 🗸 Organization. I turn scattered information and processes into systems that are easier to manage. 🗸 Adaptability. I've supported businesses across healthcare, technology, cybersecurity, professional services, and hospitality environments. I'm particularly well suited to founders and growing teams who have reached the point where there are too many operational details sitting with the owner or leadership team. If you're looking for someone who can take work off your plate, bring structure to your operations, and actually own what they're responsible for, I'd be happy to learn more about your business.