Kristel Zee I.

Customer Service Specialist, Virtual Assistant and Administrative Supp

Behind every organized business is someone who ensures the details never become problems. I specialize in building reliable administrative systems that keep daily operations running smoothly—from managing business records, invoices, and customer communications to automating repetitive processes with Google Apps Script and maintaining accurate data across multiple platforms. My approach is simple: eliminate inefficiencies, maintain accuracy, and create processes that save time instead of adding more work. Areas of Expertise ▪️ Administrative & Operations Support ▪️ Advanced Google Sheets & Microsoft Excel ▪️ Google Apps Script Automation ▪️ Data Management & Process Improvement ▪️ Email & Calendar Management ▪️ Quote & Invoice Processing ▪️ Customer Service & B2B Support ▪️ Shopify, QuickBooks, Salesforce, Zendesk, Zoho, Canva & Avery I work best with business owners and growing teams who value organization, accountability, and proactive support. Rather than simply completing assigned tasks, I focus on improving the way work gets done—identifying opportunities to streamline workflows, reduce manual effort, and maintain consistency across operations. If you're looking for a dependable Virtual Administrative Assistant who thinks beyond the task list and genuinely contributes to your business operations, I'd be glad to be part of your team.