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Kristel Zee I.
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Kristel Zee I.

Customer Service Specialist, Virtual Assistant and Administrative Supp

Behind every organized business is someone who ensures the details never become problems. I specialize in building reliable administrative systems that keep daily operations running smoothly—from managing business records, invoices, and customer communications to automating repetitive processes with Google Apps Script and maintaining accurate data across multiple platforms. My approach is simple: eliminate inefficiencies, maintain accuracy, and create processes that save time instead of adding more work. Areas of Expertise ▪️ Administrative & Operations Support ▪️ Advanced Google Sheets & Microsoft Excel ▪️ Google Apps Script Automation ▪️ Data Management & Process Improvement ▪️ Email & Calendar Management ▪️ Quote & Invoice Processing ▪️ Customer Service & B2B Support ▪️ Shopify, QuickBooks, Salesforce, Zendesk, Zoho, Canva & Avery I work best with business owners and growing teams who value organization, accountability, and proactive support. Rather than simply completing assigned tasks, I focus on improving the way work gets done—identifying opportunities to streamline workflows, reduce manual effort, and maintain consistency across operations. If you're looking for a dependable Virtual Administrative Assistant who thinks beyond the task list and genuinely contributes to your business operations, I'd be glad to be part of your team.

🇵🇭Antipolo, Philippines$15/hr100% JSSSince Aug 2020

Earnings and projects

MRR
$2.3k

Last 6 months ÷ 6

World#18,475 / 412k
🇵🇭Country#1,744 / 56.3k
Revenue, last 30 days
$2.3k

Last 6 months: $14k

World#17,911 / 412k
🇵🇭Country#1,868 / 56.3k
Total earnings
$168k

Billed in all: $176k

World#19,980 / 412k
🇵🇭Country#1,885 / 56.3k
Per project
$168k

$14k in the last 6 months

World#46 / 412k
🇵🇭Country#1 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,674 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$176k+$2.3k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$174k$176k$178kOct 8Oct 23Nov 7

Skill rankings: Top 2% in Typing

Ranked by MRR among everyone on Upwork with the skill.

  1. #11Following Procedures250 freelancers · 🇵🇭 #4Top 4%
  2. #50Chat & Messaging Software924 freelancers · 🇵🇭 #20Top 5%
  3. #56Personal Administration1,703 freelancers · 🇵🇭 #17Top 3%
  4. #63Google Sheets Automation1,085 freelancers · 🇵🇭 #9Top 6%
  5. #76Process Optimization875 freelancers · 🇵🇭 #7Top 9%
  6. #92Typing5,170 freelancers · 🇵🇭 #30Top 2%
  7. #102Google Apps Script1,318 freelancers · 🇵🇭 #14Top 8%
  8. #131Data Cleaning3,952 freelancers · 🇵🇭 #13Top 3%